Base unit of content for Agent Setup - 9.0.000.86
From Genesys Documentation
Component RN Definition[edit source]
| Component | Agent Setup |
|---|---|
| Deployment Type | Genesys CX on AWS, Genesys CX on Azure |
| Release Number | 9.0.000.86 (Change release number) |
| Release Type | |
| Highlight | This release contains important improvements and fixes. |
| Boilerplate(s) Used | |
| Release Date | 2021-07-22 |
| Private Edition Release Date | |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List | |
| JQL | project = "Web Services and Applications" AND labels = AS-Jul21-Upgrade AND key != GAPI-28270 AND "Release Note" is not EMPTY |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only) |
| Issue | Issue Category | Description | SupportingDocumentation |
|---|---|---|---|
| Issue | Issue Category | Description | SupportingDocumentation |
| GAPI-28830 | Resolved Issue | Added a new validation into the Edit User form for identifying whitespace characters. | Edit agents |
| GAPI-28798 | Resolved Issue | Now, Agent options are properly synched with Agent Group options. Previously, in certain scenarios, ... | Agent groups |
| GAPI-28710 | Resolved Issue | Added a new value, First Name Last Initial ($Agent.FirstNameLastInitial$), to the ch... | Chat channel options |
| GAPI-28596 | Resolved Issue | Now, when all action codes are manually selected together, Agent Desktop properly displays all optio... | Create and manage custom agent states |
| GAPI-27992 | Resolved Issue | Fixed an issue where the SIP Phone Type would not update if there were discrepancies in any ma... | SIP Phone Types |
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