Base unit of content for Agent Workspace - 9.0.000.86
From Genesys Documentation
Component RN Definition[edit source]
| Component | Agent Workspace |
|---|---|
| Deployment Type | Genesys CX on Azure, Private Edition |
| Release Number | 9.0.000.86 (Change release number) |
| Release Type | |
| Highlight | *Resolved issues and improvements.
|
| Boilerplate(s) Used | |
| Release Date | 2021-09-16 |
| Private Edition Release Date | 2021-09-17 |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List |
|
| JQL | labels = WWE-September-21 |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only) |
| Issue | Issue Category | Description | SupportingDocumentation |
|---|---|---|---|
| Issue | Issue Category | Description | SupportingDocumentation |
| GAPI-27623 | The Service Client API now provides events when an outbound campaign state is updated. | ||
| GAPI-30312 | Resolved Issue | The scroll bar in Team Communicator for the transfer, conference, and consultation functions n... | |
| GAPI-30278 | Resolved Issue | Agent Workspace now correctly re-establishes connection to the softphone in the following scenario: ... | |
| GAPI-30271 | Resolved Issue | If a very short network disconnection occurs, Agent Workspace no longer displays notification messag... | |
| GAPI-29822 | Resolved Issue | For Internet Explorer users, the Threaded view button no longer appears to be active in the My Hi... | |
| GAPI-29800 | Resolved Issue | Manual column width adjustment of the My History, Interaction Search, and Contact His... | |
| GAPI-30120 | Private Edition | Workspace Web Edition now supports the use of arbitrary, or random, user IDs (UIDs) in OpenShift.
| Configure Workspace Web Edition |
| CPE-1948 | Private Edition | As of October 29, 2021, Agent Workspace supports deployments on Google Kubernetes Engine (GKE) in Ge... |
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