Base unit of content for Agent Workspace - 9.0.000.86
From Genesys Documentation
Component RN Definition[edit source]
Component | Agent Workspace |
---|---|
Deployment Type | Genesys CX on Azure, Private Edition |
Release Number | 9.0.000.86 (Change release number) |
Release Type | |
Highlight | *Resolved issues and improvements.
|
Boilerplate(s) Used | |
Release Date | 2021-09-16 |
Private Edition Release Date | 2021-09-17 |
Mixed Mode Release ReleaseDate | |
Private Edition Containers List |
|
JQL | labels = WWE-September-21 |
Links | Links to customer-facing pages in use: |
Test Links | Links to test pages (for RN Admins only) |
Issue | Issue Category | Description | SupportingDocumentation |
---|---|---|---|
Issue | Issue Category | Description | SupportingDocumentation |
GAPI-27623 | The Service Client API now provides events when an outbound campaign state is updated. | ||
GAPI-30312 | Resolved Issue | The scroll bar in Team Communicator for the transfer, conference, and consultation functions n... | |
GAPI-30278 | Resolved Issue | Agent Workspace now correctly re-establishes connection to the softphone in the following scenario: ... | |
GAPI-30271 | Resolved Issue | If a very short network disconnection occurs, Agent Workspace no longer displays notification messag... | |
GAPI-29822 | Resolved Issue | For Internet Explorer users, the Threaded view button no longer appears to be active in the My Hi... | |
GAPI-29800 | Resolved Issue | Manual column width adjustment of the My History, Interaction Search, and Contact His... | |
GAPI-30120 | Private Edition | Workspace Web Edition now supports the use of arbitrary, or random, user IDs (UIDs) in OpenShift.
| Configure Workspace Web Edition |
CPE-1948 | Private Edition | As of October 29, 2021, Agent Workspace supports deployments on Google Kubernetes Engine (GKE) in Ge... |
Contents
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