View source for User: Jdruker/PE Upgrade/PE DES SAMPLE

==Timing==
A regular upgrade schedule is necessary (link to info about the s/w versioning policy) but fixes might warrant an earlier upgrade.

===Scheduling considerations===
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<font color="#B24DE7">When is the best/least disruptive time for actually performing the upgrade, and how long it’ll take. Are there any service dependencies?</font>

{{Editgrn_open}}<font color=red>'''Writer's note:''' The following paragraph was developed for GIM. Should it be included as suite-wide boilerplate?</font>{{Editgrn_close}}<br/>
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Genesys recommends that you upgrade the services methodically and sequentially: Complete the upgrade for one service and verify it upgraded successfully; if necessary, roll back the upgrade or, in extreme cases, uninstall and then re-install the service, and verify successful rollback or installation. Then proceed to upgrade the next service. Do not attempt to upgrade a service unless all the <service> services are operating normally.