Drilldown: Test Capabilities
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Test Capabilities > STATUS GEC AZURE:
0. NA
& NOTES :
Genesys Universal Scripting – PS Asset or
New implementations must use Advanced (Asynchronous) Chat and are OK for simplified CAP or
Other or
None
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Designer Visual IVR (1) ·
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Screen Capture (1) ·
Speech Analytics (GIA) (1) ·
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Designer Visual IVR (1) ·
Device Management (1) ·
Interaction Recording (1) ·
IVR PaaS w/Intelligent Automation (1) ·
Predictive Engagement Salesforce & Marketo Integration (1) ·
Quality Management (1) ·
Reactive Chat (1) ·
Reactive Email (1) ·
Screen Capture (1) ·
Speech Analytics (GIA) (1) ·
Workforce Management (1)
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