Drilldown: Test Capabilities

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Test Capabilities > STATUS GEC AZURE: 0. NA & NOTES : Genesys Cloud Resource Management (WE02) package should be positioned for new customers or Supports MS Exchange, O365 and Gmail with Graph API or IMAP. No EWS or POP. Requires iWD to be provisioned (but not licensed if only email is used).rebranded Advanced Email or None

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CATEGORY:
None (1) · AI (1)
NAME:
Designer Visual IVR (1) · Device Management (1) · IVR PaaS w/Intelligent Automation (1) · Predictive Engagement Salesforce & Marketo Integration (1) · Workforce Management (1)
FEATURE LEVEL GEC AZURE:
1. CAPABILITY (1) · 2. USE CASE (1)
STATUS GEC AZURE: (Click arrow to add another value)
STATUS GEC AWS:
1. STANDARD (1) · 2. PM-Controlled (1) · 3. PLANNED (1)
TIME EAP GEC AZURE:
None (1)
TIME PA GEC AZURE:
None (1)
NOTES: (Click arrow to add another value)
CAPABILITY AZURE:
_IVR_PaaS (1) · _NA (1)
CAPABILITY AWS:
Designer Visual IVR (1) · Device Management (1) · IVR PaaS w/Intelligent Automation (1) · Predictive Engagement Salesforce & Marketo Integration (1) · Workforce Management (1)

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