Drilldown: Test Capabilities

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Test Capabilities > NOTES : Included in the base seat or Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud or Note! SSO support varies across different capabilities. Refer to SSO support documentation https://docs.genesys.com/Documentation/PSAAS/Public/Administrator/SingleSignOn or Shifting to Advanced Email in early 2021; check with PM (Veit) for details and supported protocols. No EWS support.

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CATEGORY:
None (1) · Digital (1)
NAME:
Agent SSO / SAML 2.0 Integration w/ External IDP (1) · Context Routing (1) · Email Classic (1) · Employee Performance (WE03) (1)
FEATURE LEVEL GEC AZURE:
1. CAPABILITY (1) · 2. USE CASE (1)
STATUS GEC AZURE:
0. NA (1) · 1. STANDARD (1) · 2. PM-CONTROLLED (1) · 4. CONSOLIDATED (1)
STATUS GEC AWS:
1. STANDARD (1) · 2. PM-Controlled (1)
TIME EAP GEC AZURE:
None (1)
TIME PA GEC AZURE:
None (1)
NOTES: (Click arrow to add another value)
CAPABILITY AZURE:
None (1) · Context Routing (1) · _NA (1) · _Platform, Portal -- available ONE login (1)
CAPABILITY AWS:
None (1) · Agent SSO / SAML 2.0 Integration w/ External IDP (1) · Reactive Email (1)

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