Drilldown: Test Capabilities

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Test Capabilities > NOTES : - verify Portico support in specific geo-regions or Genesys Cloud Resource Management (WE02) package should be positioned for new customers or Social Engagement will be available when the rest of the suite is GA

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CATEGORY:
None (1) · Digital (1)
NAME:
Inbound MMS support (1) · Social Engagement (1) · Workforce Management (1)
FEATURE LEVEL GEC AZURE:
1. CAPABILITY (1) · 2. USE CASE (1)
STATUS GEC AZURE:
0. NA (1) · 3. PLANNED (1) · 4. CONSOLIDATED (1)
STATUS GEC AWS:
2. PM-CONTROLLED (1)
TIME EAP GEC AZURE:
None (1) · NA (1)
TIME PA GEC AZURE:
None (1) · 1Q21 (1)
NOTES: (Click arrow to add another value)
CAPABILITY AZURE:
Social Engagement (1) · _Inbound SMS, MMS (1) · _NA (1)
CAPABILITY AWS:
Inbound MMS support (1) · Social Engagement (Twitter, FB) (1) · Workforce Management (1)

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