Drilldown: Test Capabilities

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Test Capabilities > CATEGORY: None & NOTES : Available to current Reactive Chat customers only or Included in the base seat or Integration with 3rd party recording solutions or None

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CATEGORY: (Click arrow to add another value)
NAME:
Other values:
FEATURE LEVEL GEC AZURE:
None (1) · 1. CAPABILITY (1) · 2. USE CASE (1) · 3. FEATURE (1) · Mobile Chat (1)
STATUS GEC AZURE:
0. NA (1) · 1. STANDARD (1) · 2. PM-CONTROLLED (1) · 3. PLANNED (1) · 4. CONSOLIDATED (1) · Vadim D (1) · _BD (1)
STATUS GEC AWS:
None (1) · 0. NA (1) · 1. STANDARD (1) · 2. PM-CONTROLLED (1) · 3. Planned (1)
TIME EAP GEC AZURE:
None (1) · 1Q21 (1)
TIME PA GEC AZURE:
None (1) · TBD (1)
NOTES: (Click arrow to add another value)
CAPABILITY AZURE:
None (1) · Callback (1) · Chatbots (1) · Customer surveys (1) · Designer (1) · Designer w/analytics (1) · Enterprise IVR (1) · External Task Routing (1) · GCXI historical reporting (1) · Gplus Adapter for Microsoft Dynamics 365 (1) · Gplus Adapter for ServiceNow (1) · Gplus Adapters for WFM (1) · GPlus Adaptor for Salesforce (1) · Group Voice Mail (1) · GWS API (1) · Historical Data Feed (1) · Inbound Voice (1) · IVR PaaS (1) · Native Softphone w/SIP (1) · Native Softphone w/WebRTC (1) · Personal Voice Mail (1) · Pulse real-time reporting (1) · Recording Connector – Assisted Service (1) · Recording Connector – Self-Service (1) · Voicebots (1) · Workspace (1) · Workspace Toolkit (1) · _Callback (1) · _Default config (1) · _Enterprise IVR (1) · _GWS API (1) · _IVR_PaaS (1) · _NA (1) · _TBD (1) · _WWE (1) · _WWE, _SIP Phone (1)
CAPABILITY AWS:
None (1) · Designer (1) · Designer Visual IVR (1) · Designer w/analytics (1) · Device Management (1) · External LDAP Authentication (1) · GCXI historical reporting (1) · Genesys Engage API: Provisioning (1) · Genesys Engage APIs: Statistics (1) · Historical Data Feed (1) · In-browser WebRTC Support (1) · IVR PaaS (1) · IVR PaaS w/Intelligent Automation (1) · IVR Recording (1) · Mobile Callback (GES Callback)* (1) · Mobile Click-to-Call (1) · Open-Internet-Connected Agents* (1) · Pulse real-time reporting (1) · WebRTC Media Service* (1) · Workspace Toolkit (1)

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