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EOL
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MajorRelease:
ItemName:
Gplus Adapter for Verint WFM (12) ·
Gplus Adapter for Teleopti WFM (12) ·
Gplus Adapter for Aspect WFM (12) ·
Management Framework (8) ·
Gplus Adapter for IEX WFM (8) ·
Genesys Interactive Insights (GI2) (7) ·
Speech & Text Analytics (SpeechMiner) (6) ·
Gplus Adapter for Siebel CRM (6) ·
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ReleaseAvailable:
Showing below up to 474 results in range #1 to #474.
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- Main
- Timeline: EOLEOCSAnnouncement
- Timeline: LastOrderDate
- Timeline: EndOfMaintenance
- Timeline: EndOfSupport
3
- 3rd Party Fax to iWD Upgrade/EOL/7.6
- 3rd Party Work Items to iWD Upgr./EOL/7.6
- 3rd Party Work Items/EOL/7.6
A
- Advisors Genesys Adapter/EOL/
- Advisors Platform/EOL/
- Agent Advisor/EOL/8.5
- Agent Connector/EOL/7.6
- AI-powered Forecasting & Scheduling/EOL/
- AIModule for ASR & TTS/EOL/7.6
- AIModule for ASR & TTS/EOL/8.0
- AIModule for ASR & TTS/EOL/8.1
- Apple Business Chat Plug-in for WDE/EOL/9 & all
B
C
- Call Center Advisor - Mobile Edition/EOL/8.1
- Call Center Advisor - Mobile Edition/EOL/8.5
- Call Concentrator/EOL/All versions
- Call Qualification Parking/EOL/7.6
- Call Qualification Parking/EOL/8.0
- Call Qualification Parking/EOL/8.1
- CallPath/EOL/All versions
- CC Analyzer /EOL/7.6
- CC Analyzer/CCPulse+/EOL/7.5
- CC Analyzer/EOL/7.2
- CC Pulse+ Templates/EOL/7.2
- CC Pulse+/EOL/7.5
- CCA Reporting Templates/EOL/All versions
- CCON to Info Mart Upgrade/EOL/7.6
- CCON to Info Mart Upgrade/EOL/8.0
- CCPulse and CCPulse+/EOL/All versions
- Chat API/EOL/Version 1
- CIM Platform/EOL/8.0
- CIM Platform/EOL/8.1
- CIM Platform/EOL/8.5
- Classification Server/EOL/8.1
- Classification Server/EOL/8.1, 8.0
- Cloud Contact Center Chat/EOL/
- Co-browse/EOL/All versions
- Composer/EOL/
- Composer/EOL/8.1
- Contact Center Analyzer (CCA)/EOL/All versions
- Contact Center/Workforce Advisor/EOL/
- Content Analyzer Plug-in for GAX/EOL/8.0
- Content Analyzer Plug-in for GAX/EOL/8.1
- Content Analyzer Plug-in for GAX/EOL/8.5
- Context Services/EOL/8.0
- Context Services/EOL/8.1
- Conversation Manager / Conversation Rules/EOL/8.0
- Conversation Manager / Conversation Rules/EOL/8.1
- CTI AIM (Cisco)/EOL/7.6
- CTI AIM (Cisco)/EOL/8.1
- Customer Interaction Portal/EOL/
- CX Contact/EOL/9.0
D
- Data Mart/EOL/All versions
- Data Modeling Assistant/EOL/All versions
- Data Sourcer/EOL/All versions
- Digital Messaging Server/EOL/9.0
- Discover / Skills Database/EOL/4.3
- DMS Driver for Apple Business Chat/EOL/9.0
- DMS Drivers for Facebook & Twitter/EOL/8.1, 8.5
- DMS Drivers for Facebook & Twitter/EOL/8.5
E
- Email Server/EOL/8.1
- Enterprise SDK/EOL/All versions
- EOLData
- EServices/Multimedia /EOL/
- Expert Contact/EOL/7.6
F
G
- Genesys 6.x/EOL/6.x
- Genesys 7.0/EOL/7.0
- Genesys 7.1/EOL/7.1
- Genesys 7.2 (all products with exceptions)/EOL/7.2
- Genesys 7.5 (all products with exceptions)/EOL/7.5
- Genesys 7.6 (all products with 7.6 versions)/EOL/7.6
- Genesys 8.x (all products)/EOL/8.x
- Genesys Administrator Extension/EOL/8.1
- Genesys Administrator Extension/EOL/8.5
- Genesys Administrator/EOL/
- Genesys Agent Desktop/EOL/7.6
- Genesys Agent Scripting/EOL/7.2
- Genesys Agent Scripting/EOL/8.1
- Genesys App Automation Platform (GAAP)/EOL/3.5
- Genesys App Automation Platform (GAAP)/EOL/3.6
- Genesys Business Edition Premise (BEP)/EOL/All versions
- Genesys Business Workflow/EOL/7.6
- Genesys Chat/EOL/8.0
- Genesys Chat/EOL/8.1
- Genesys CIM Platform MS & SS/EOL/7.6
- Genesys CIM Platform MS & SS/EOL/8.0
- Genesys Co-browse/EOL/8.1
- Genesys Contact Navigator/EOL/All versions
- Genesys Customer Interaction Portal (GCIP)/EOL/All versions
- Genesys Desktop .NET Toolkit/EOL/All versions
- Genesys Desktop/EOL/
- Genesys E-mail/EOL/7.6
- Genesys E-mail/EOL/8.0
- Genesys Enterprise Knowledge Management (Inquira)/EOL/All versions
- Genesys Enterprise Telephony Software (GETS) High Availability (HA)/EOL/All versions
- Genesys Enterprise Telephony Software (GETS) Server/User/EOL/All versions
- Genesys Enterprise Telephony Software (GETS)/EOL/All versions
- Genesys Express /EOL/4.5
- Genesys Express Agent Scripting/EOL/4.6
- Genesys Express/EOL/4.2 and earlier
- Genesys Express/EOL/8.0 and earlier
- Genesys Framework Standalone/EOL/All versions
- Genesys Info Mart/EOL/7.6
- Genesys Info Mart/EOL/8.0
- Genesys Info Mart/EOL/8.1
- Genesys Integration Server/EOL/
- Genesys Interaction SDK (ISDK) including Genesys Integration Server (GIS)/EOL/All versions
- Genesys Interactive Insights (GI2)/EOL/7.6
- Genesys Interactive Insights (GI2)/EOL/8.0
- Genesys Interactive Insights (GI2)/EOL/8.1
- Genesys Interactive Insights (GI2)/EOL/8.1.0
- Genesys Interactive Insights (GI2)/EOL/8.1.1
- Genesys Interactive Insights (GI2)/EOL/8.5
- Genesys Interactive Insights iWD/EOL/7.6
- Genesys Interactive Insights iWD/EOL/8.0
- Genesys Interactive Insights iWD/EOL/8.1
- Genesys Knowledge Centre/EOL/All versions
- Genesys Media Server (RM, MCP, RS, T-Server CUCM, GAX plugin, MIB)/EOL/8.5
- Genesys Media Server/EOL/8.1
- Genesys Messaging for WeChat/EOL/9.0
- Genesys Mobile Engagement/EOL/8.1
- Genesys Mobile Services/EOL/Version 8.1
- Genesys Predictive Engagement/EOL/All versions
- Genesys Pulse/EOL/8.1
- Genesys PureEngage Interaction Workspace SIP Endpoint/EOL/8.0
- Genesys PureEngage SIP Endpoint Connector/EOL/8.1
- Genesys Quality Management (Zoom)/EOL/All versions
- Genesys Rules Development Tool/EOL/8.1
- Genesys Rules System/EOL/8.1
- Genesys Skills Assessor/EOL/7.6
- Genesys Skills Assessor/EOL/8.0
- Genesys Skills Assessor/EOL/8.1
- Genesys Skills Management/EOL/7.6
- Genesys Skills Management/EOL/8.0
- Genesys SMS/EOL/All versions
- Genesys Social Engagement/EOL/8.5.1 and earlier
- Genesys Softphone/EOL/8.1, 8.5
- Genesys Softphone/EOL/8.5
- Genesys Studio/EOL/
- Genesys Training Manager/EOL/7.6
- Genesys Training Manager/EOL/8.0
- Genesys Training Manager/EOL/8.1
- Genesys Training Manager/EOL/All versions
- Genesys Universal SDK/EOL/8.0
- Genesys Universal SDK/EOL/8.1
- Genesys Video Gateway/EOL/All versions
- Genesys Voice Platform (CCP, MRCP, CTIC, SSG)/EOL/8.5
- Genesys Voice Platform/EOL/7.6
- Genesys Voice Platform/EOL/8.0
- Genesys Voice Platform/EOL/8.1
- Genesys Web Engagement/EOL/All versions
- Genesys Web Media/EOL/7.6
- Genesys Web Media/EOL/8.0
- Genesys Workforce Management/EOL/7.6
- Genesys Workforce Management/EOL/8.0
G cont.
- Gplus Adapter fo MSCRM Email & Activity Routing/EOL/7.6
- Gplus Adapter fo MSCRM Email & Activity Routing/EOL/8.0
- Gplus Adapter for Aspect WFM/EOL/4.2 and earlier
- Gplus Adapter for Aspect WFM/EOL/4.5
- Gplus Adapter for Aspect WFM/EOL/5.0
- Gplus Adapter for Aspect WFM/EOL/5.1
- Gplus Adapter for Aspect WFM/EOL/5.2
- Gplus Adapter for Aspect WFM/EOL/5.3
- Gplus Adapter for Aspect WFM/EOL/5.4
- Gplus Adapter for Aspect WFM/EOL/6.0
- Gplus Adapter for Aspect WFM/EOL/6.1
- Gplus Adapter for Aspect WFM/EOL/6.2
- Gplus Adapter for IEX TotalView/EOL/5.4
- Gplus Adapter for IEX TotalView/EOL/6.0
- Gplus Adapter for IEX TotalView/EOL/6.1
- Gplus Adapter for IEX TotalView/EOL/6.2
- Gplus Adapter for IEX WFM/EOL/4.2 and earlier
- Gplus Adapter for IEX WFM/EOL/4.5
- Gplus Adapter for IEX WFM/EOL/5.0
- Gplus Adapter for IEX WFM/EOL/5.1
- Gplus Adapter for IEX WFM/EOL/5.2
- Gplus Adapter for IEX WFM/EOL/5.3
- Gplus Adapter for IEX WFM/EOL/7
- Gplus Adapter for Microsoft /EOL/7.6
- Gplus Adapter for Microsoft /EOL/All versions
- Gplus Adapter for Microsoft Dynamics CRM/EOL/7.6
- Gplus Adapter for Microsoft/EOL/8.0
- Gplus Adapter for PeopleSoft /EOL/7.2
- Gplus Adapter for PeopleSoft/EOL/All versions
- Gplus Adapter for SAP Analytics/EOL/7.5
- Gplus Adapter for SAP Analytics/EOL/All versions
- Gplus Adapter for SAP CRM /EOL/7.5
- Gplus Adapter for SAP CRM/EOL/7.1
- Gplus Adapter for SAP ERP /EOL/7.5
- Gplus Adapter for SAP ERP/EOL/7.1
- Gplus Adapter for SAP ERP/EOL/All versions
- Gplus Adapter for Siebel 2000/EOL/All versions
- Gplus Adapter for Siebel CRM /EOL/7.0
- Gplus Adapter for Siebel CRM /EOL/7.1
- Gplus Adapter for Siebel CRM /EOL/7.2
- Gplus Adapter for Siebel CRM /EOL/7.5
- Gplus Adapter for Siebel CRM/EOL/6.x
- Gplus Adapter for Teleopti WFM/EOL/4.2 and earlier
- Gplus Adapter for Teleopti WFM/EOL/4.5
- Gplus Adapter for Teleopti WFM/EOL/5.0
- Gplus Adapter for Teleopti WFM/EOL/5.1
- Gplus Adapter for Teleopti WFM/EOL/5.2
- Gplus Adapter for Teleopti WFM/EOL/5.3
- Gplus Adapter for Teleopti WFM/EOL/5.4
- Gplus Adapter for Teleopti WFM/EOL/6.0
- Gplus Adapter for Teleopti WFM/EOL/6.1
- Gplus Adapter for Teleopti WFM/EOL/6.2
- Gplus Adapter for Teleopti WFM/EOL/7
- Gplus Adapter for Verint WFM/EOL/4.2 and earlier
- Gplus Adapter for Verint WFM/EOL/4.5
- Gplus Adapter for Verint WFM/EOL/5.0
- Gplus Adapter for Verint WFM/EOL/5.1
- Gplus Adapter for Verint WFM/EOL/5.2
- Gplus Adapter for Verint WFM/EOL/5.3
- Gplus Adapter for Verint WFM/EOL/5.4
- Gplus Adapter for Verint WFM/EOL/6.0
- Gplus Adapter for Verint WFM/EOL/6.1
- Gplus Adapter for Verint WFM/EOL/6.2
- Gplus Adapter for Verint WFM/EOL/7
- Gplus adapter WFM/EOL/7
- Gplus Data Access for SAP/EOL/7.1
- Gplus Data Access for SAP/EOL/All versions
- Gplus Media Routing for Siebel/EOL/7.2
- Gplus SAP E-mail Option/EOL/All versions
- Gplus SAP Work Items Option/EOL/All versions
- Gplus SFDC/EOL/8.5
- Gplus Siebel E-mail Option/EOL/7.2
- Gplus Siebel Work Items/EOL/7.2
- Gplus Universal Adapter for WFM/EOL/6.0
- GVP - Multi-tenancy/EOL/7.6
- GVP - Multi-tenancy/EOL/8.1
- GVP - Quality Advisor/EOL/8.1
- GVP - Video/EOL/8.1
- GVP H323 Interface/EOL/7.6
- GVP Network Management/EOL/7.6
- GVP: Voice App. Reporter SDK/EOL/7.6
H
- HA - AIModule for ASR & TTS/EOL/7.6
- HA - AIModule for ASR & TTS/EOL/8.0
- HA - AIModule for ASR & TTS/EOL/8.1
- HA - CCON HA - Info Mart Upg./EOL/7.6
- HA - CCON HA - Info Mart Upg./EOL/8.0
- HA - CIM Platform/EOL/7.6
- HA - CIM Platform/EOL/8.0
- HA - CIM Platform/EOL/8.1
- HA - CTI AIM (Cisco)/EOL/7.6
- HA - CTI AIM (Cisco)/EOL/8.1
- HA - Genesys Info Mart/EOL/7.6
- HA - Genesys Info Mart/EOL/8.0
- HA - Genesys Media Server/EOL/8.1
- HA - Genesys Voice Platform/EOL/7.6
- HA - Genesys Voice Platform/EOL/8.0
- HA - Genesys Voice Platform/EOL/8.1
- HA - GVP - Multi-tenancy/EOL/7.6
- HA - GVP - Multi-tenancy/EOL/8.1
- HA - GVP - Quality Advisor/EOL/8.1
- HA - GVP - Video/EOL/8.0
- HA - GVP - Video/EOL/8.1
- HA - GVP H323 Interface/EOL/7.6
- HA - GVP Network Management/EOL/7.6
- HA - ICON Voice/EOL/7.6
- HA - IVR Connector/EOL/8.0
- HA - SIP Qualification & Parking/EOL/8.1
- HA Proxy/EOL/7.5
- Hyperion Interactive Reporting/EOL/All versions
I
- IBM Websphere Voice Server (WVS)/EOL/All versions
- ICON Voice/EOL/7.6
- Informiam Contact Center Advisor /Workforce Option/EOL/3.1
- Informiam Contact Center Advisor /Workforce Option/EOL/v3.0
- Informiam Custom Application/EOL/
- Informiam Framework/EOL/
- Informiam Frontline Advisor/Agent Option/EOL/All versions
- Informiam Historical Option/EOL/2.9
- Informiam Platform/EOL/3.1
- Intelligent Workload Distribution (iWD)/EOL/7.6
- Intelligent Workload Distribution (iWD)/EOL/8.0
- Intelligent Workload Distribution (iWD)/EOL/8.1
- Intelligent Workload Distribution (IWD)/EOL/8.5
- Interaction Concentrator/EOL/
- Interaction Concentrator/EOL/Version 8.0
- Interaction Routing Designer (IRD)/EOL/8.0
- Interaction SDK/EOL/
- Interaction Server (Interaction Management)/EOL/8.0
- Interaction Server (Interaction Management)/EOL/8.1
- Interaction Server/EOL/8.5
- Interaction Supervisor iPad edition/EOL/CIC 4.0
- Interaction Web Portal / Interaction Marquee/EOL/CIC 4.0
- Interaction Workspace /EOL/8.0
- Interaction Workspace AIC Upgrade/EOL/8.0
- Interaction Workspace GAD Upgrade/EOL/8.0
- Interaction Workspace/EOL/8.1
- Internet Contact Solution/EOL/All versions
- Intraday Advisor/EOL/
- IP Media Xchange/EOL/All versions
- IP TServers/EOL/
- IVR Driver for "Envox ShowNTel" and "Envox"/EOL/All versions
- IVR Driver for Aspect/EOL/All versions
- IVR Driver for Avaya Conversant/EOL/All versions
- IVR Driver for Avaya MPS/EOL/7.5
- IVR Driver for Edify/EOL/All versions
- IVR Driver for IBM WebSphere Voice Response for AIX/EOL/7.5
- IVR Driver for IBM WebSphere Voice Response for Windows/EOL/All versions
- IVR Driver for InterVoice - Brite/EOL/All versions
- IVR Driver for Microsoft Speech Server/EOL/All versions
- IVR Driver for Periphonics/EOL/All versions
- IVR Integration Application for WVR/EOL/All versions
- IVR SDK/EOL/7.5
- IVR SDK/EOL/8.0
- IVR SDK/EOL/8.1
- IVR Server/EOL/7.5
- IWD - Back Office/EOL/7.6
- IWD - Back Office/EOL/8.0
- IWD - Back Office/EOL/8.1
- IWD Capture Adapter - JMS/EOL/7.6
I cont.
L
- Latitude by Genesys 10.0/EOL/SU7 & Prior
- License Reporting Manager/EOL/8.1
- LivePerson Adapter/EOL/All versions
- LivePerson Service/EOL/All versions
- Load Distribution Server/EOL/6.5
- Load Distribution Server/EOL/7.0
- Load Distribution Server/EOL/7.2
M
- Management Framework/EOL/
- Management Framework/EOL/6.5
- Management Framework/EOL/7.2
- Management Framework/EOL/7.5
- Management Framework/EOL/7.6
- Management Framework/EOL/8.0
- Management Framework/EOL/8.1
- Microsoft Outlook Interaction Desktop Add-In/EOL/2010
N
- Network Callback/EOL/7.1
- Network SIP Server/EOL/7.5
- Network T-Server for AT&T/EOL/All versions
- Network T-Server for Deutsche Telekom/EOL/All versions
- Network T-Server for MCI/EOL/All versions
- Network T-Server ISCP/EOL/
- Network T-Server Sprint/EOL/All versions
- Network Tservers/EOL/
- Nuance Adaptive Grammar Engine/EOL/5.0
- Nuance ASR/EOL/8.x
- Nuance Dial Modes Core/EOL/2.0
- Nuance Dialog Modules Address/EOL/5.2
- Nuance Dialog Modules Name/EOL/5.2
- Nuance Dialog Modules/EOL/5.0
- Nuance Dialog Modules/EOL/5.2
- Nuance Employee Productivity Suite (EPS)/EOL/All versions
- Nuance Evaluation Studio/EOL/10
- Nuance FreeSpeech/EOL/R10
- Nuance NADM/EOL/5.0
- Nuance NDM/EOL/5.2
- Nuance Open Call Steering (OCS)/EOL/All versions
- Nuance Open Speech Attendant (OSA)/EOL/All versions
- Nuance OSDM – all types/EOL/2.x
- Nuance OSDM/EOL/7.2
- Nuance OSR/EOL/3.0
- Nuance Prompt Sculptor/EOL/3.x
- Nuance Real Speak TTS Lang/EOL/3.5.1
- Nuance RealSpeak/EOL/3.0
- Nuance RealSpeak/EOL/4.0
- Nuance RealSpeak/EOL/4.5
- Nuance Recognizer/EOL/10
- Nuance Recognizer/EOL/9.0
- Nuance ScanSoft & SpeechWorks OSDM all types/EOL/2.0
- Nuance Speechify TTS/EOL/3.0
- Nuance SpeechSecure/EOL/All versions
- Nuance Verifier /EOL/4.1
- Nuance Verifier/EOL/4.0
- Nuance Vocalizer TTS/EOL/6
- Nuance Vocalizer/EOL/5.0
- Nuance Vocalizer/EOL/5.7
- Nuance VocalPassword/EOL/10
O
- Open Speech Dialog/EOL/1.2
- Open Speech Dialog/EOL/1.4
- OpenIN/EOL/All versions
- Orchestration Server/EOL/8.0
- Outbound Contact server/EOL/8.0
- Outbound Contact/EOL/
- Outbound Upgrd - Preview to Voice/EOL/7.6
P
- Performance DNA/EOL/All versions
- Platform SDK (PSDK)/EOL/8.0
- Platform SDK (PSDK)/EOL/8.1
- Platform SDK (PSDK)/EOL/8.5
- Platform SDK/EOL/
- Polycom IP 7000 Conference Phone/EOL/
- Predictive Routing/EOL/
- PureConnect End of Life Announcement/EOL/All versions
- PureConnect Zendesk Screen pop Connector/EOL/CIC 4.0 SU4
R
- Real-Time Metrics Engine/EOL/
- Real-time Metrics Engine/EOL/8.1
- Real-time Metrics Engine/EOL/8.1, 8.0
- Recording Connector/EOL/7.6
- Reporting Templates/EOL/7.2
S
- SAP BusinessObjects Enterprise (BOE)/EOL/3.1
- Simulator Test Toolkit/EOL/8.0
- SIP Endpoint Connector/EOL/8.0
- SIP Endpoint SDK (SIP endpoint connector)/EOL/8.1
- SIP Endpoint SDK (SIP endpoint connector)/EOL/8.5
- SIP Endpoint SDK (SIP endpoint connector)/EOL/8.5, 8.1, 8.0
- SIP Feature Server / SIP Voicemail/EOL/8.0
- SIP Qualification & Parking/EOL/8.1
- SIP Server/Network SIP Server/EOL/7.6
- SIP Server/Network SIP Server/EOL/8.0
- Skype for Business (T-Server)/EOL/All versions
- SMS Server/EOL/8.5
- SNMP Master Agent/EOL/All versions
- SNMP/EOL/8.0
- Social Media Plug-in for WDE (Facebook & Twitter)/EOL/8.5
- Speech & Text Analytics (SpeechMiner)/EOL/8.0
- Speech & Text Analytics (SpeechMiner)/EOL/8.1
- Speech & Text Analytics (SpeechMiner)/EOL/8.5.0
- Speech & Text Analytics (SpeechMiner)/EOL/8.5.2
- Speech & Text Analytics (SpeechMiner)/EOL/8.5.3
- Speech and Text Analytics/EOL/8.0
- Speech and Text Analytics/EOL/8.1
- SpeechWorks OSR 2.x / 3.x/EOL/6.5
- SpeechWorks OSR 2.x / 3.x/EOL/7.0
- SWMS/EOL/3.1
T
- T-Lib SDK/EOL/All versions
- T-Server for Aastra / Mitel MX-ONE Support/EOL/All versions
- T-Server for Alcatel OmniPCX Office (OXO) / A4200/EOL/All versions
- T-Server for Aspect ACD/EOL/All versions
- T-Server for Avaya INDeX/EOL/All versions
- T-Server for Broadsoft Broadworks/EOL/All versions
- T-Server for Cisco Unified Contact Center Enterprise (UCCE)/EOL/All versions
- T-server for EADS M6500/EOL/All versions
- T-Server for EADS Telecom Intecom M6880 (PointSpan)/EOL/All versions
- T-Server for Huawei NGN UAP8100/EOL/All versions
- T-Server for Mitel MiTAI Support/EOL/All versions
- T-Server for Mitel MiVoice 5000/EOL/All versions
- T-Server for Nortel Communication Server 1000/EOL/All versions
- T-Server for Nortel Communication Server 2000/2100 - X.25 flavor only (CS2K)/EOL/All versions
- T-Server for Nortel Communication Server/EOL/All versions
- T-Server for Siemens Hicom 300E/300H/EOL/All versions
- T-Server for Siemens HiPath DX/EOL/All versions
- T-Server for Spectrum/EOL/All versions
- T-Server for Tadiran Coral/EOL/All versions
- T-Server for Unify Siemens HiPath/EOL/All versions
- Talker V/EOL/All versions
- Telisma TeliSpeech/EOL/All versions
U
- UC Connect/EOL/
- UC Connector/EOL/8.0
- Universal Callback Server and Voice Callback/EOL/All versions
- Universal Contact Server Manager/EOL/8.1
- Universal Contact Server Proxy/EOL/8.1
- Universal Contact Server/EOL/8.0
- Universal Contact Server/EOL/8.1
- Universal Routing Server/EOL/8.0
- Universal Routing/EOL/
- Universal Workflow/EOL/
V
- Virtual Hold Platform/EOL/8
- Virtual Hold Rendezvous, Concierge, CTI Adapter, IVR Adapter/EOL/6.0
- Virtual Hold Rendezvous, Concierge, CTI Adapter, IVR Adapter/EOL/7.0
- Virtual Hold Software Suite/EOL/6.6
- Virtual Hold WebConnect/EOL/All versions
- Voice Genie Nuance ASR/EOL/7.0
- Voice Treatment Option (including Express VTO)/EOL/All versions
- VoiceGenie /EOL/7.2
- VoiceGenie/EOL/7.0
- VoiceGenie/EOL/7.2
W
- Web Callback/EOL/8.0
- Web Callback/EOL/8.1
- Web Collaboration Option/EOL/8.0
- Web Collaboration Option/EOL/8.1
- Web Services and Applications/EOL/8.5
- WebAPI Server/EOL/7.6 and above
- WebRTC Service/EOL/8.5
- Workforce Management API/EOL/7
- Workforce Management/EOL/8
- Workforce Management/EOL/8.0
- Workforce Management/EOL/8.1
- Workspace Web Edition/EOL/8.5