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Showing below up to 100 results in range #101 to #200.
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| Page | Platform | MajorRelease | ItemType | ItemName | ReleaseAvailable | EOLTrack | EOLEOCSAnnouncement | LastOrderDate | EndOfMaintenance | EndOfSupport | Documentation | Comments |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EOLData | Genesys Engage on-premises | 3.1 | Product | Informiam Contact Center Advisor /Workforce Option | Yes | February 7, 2012 | August 7, 2012 | August 7, 2013 | February 7, 2014 | |||
| EOLData | Genesys Engage on-premises | 3.1 | Product | Informiam Platform | Yes | February 7, 2012 | February 7, 2012 | August 7, 2013 | February 7, 2014 | Reached EOS | ||
| EOLData | Genesys Engage on-premises | 3.1 | Product | SAP BusinessObjects Enterprise (BOE) | Yes | January 1, 2016 | June 30, 2016 | December 31, 2015 | December 31, 2017 | |||
| EOLData | Genesys Engage on-premises | 3.1 | Product | SWMS | Yes | February 7, 2012 | March 31, 2012 | December 31, 2011 | March 31, 2013 | Reached EOS | ||
| EOLData | Genesys Engage on-premises | 3.5.1 | Product | Nuance Real Speak TTS Lang | Yes | January 1970 | January 1, 1970 | January 1, 1970 | January 1, 1970 | Reached EOS | ||
| EOLData | Genesys Engage on-premises | 3.x | Product | Nuance Prompt Sculptor | Yes | February 7, 2012 | March 31, 2013 | December 31, 2012 | March 31, 2014 | Reached EOS | ||
| EOLData | Genesys Engage on-premises | 4.0 | Product | Nuance RealSpeak | Yes | February 7, 2012 | March 31, 2012 | December 31, 2011 | March 31, 2013 | Reached EOS | ||
| EOLData | Genesys Engage on-premises | 4.0 | Product | Nuance Verifier | Yes | February 7, 2012 | March 31, 2012 | December 31, 2011 | September 30, 2013 | Reached EOS | ||
| EOLData | Genesys Engage on-premises | 4.1 | Product | Nuance Verifier | Yes | February 7, 2012 | June 30, 2013 | March 31, 2013 | June 30, 2014 | Reached EOS | ||
| EOLData | Genesys Engage on-premises | 4.2 and earlier | Product | Genesys Express | 2002 | Yes | April 15, 2009 | April 15, 2009 | April 15, 2009 | April 15, 2009 | Reached EOS | |
| EOLData | Genesys Engage on-premises | 4.2 and earlier | Product | Gplus Adapter for Aspect WFM | Yes | November 3, 2010 | May 3, 2011 | May 3, 2012 | November 3, 2012 | Reached EOS | ||
| EOLData | Genesys Engage on-premises | 4.2 and earlier | Product | Gplus Adapter for IEX WFM | Yes | November 3, 2010 | May 3, 2011 | May 3, 2012 | November 3, 2012 | Reached EOS | ||
| EOLData | Genesys Engage on-premises | 4.2 and earlier | Product | Gplus Adapter for Teleopti WFM | Yes | November 3, 2010 | May 3, 2011 | May 3, 2012 | November 3, 2012 | Reached EOS | ||
| EOLData | Genesys Engage on-premises | 4.2 and earlier | Product | Gplus Adapter for Verint WFM | Yes | November 3, 2010 | May 3, 2011 | May 3, 2012 | November 3, 2012 | Reached EOS | ||
| EOLData | Genesys Engage on-premises | 4.5 | Product | Genesys Express | August 2, 2007 | Yes | February 7, 2012 | August 7, 2012 | August 7, 2013 | February 7, 2014 | Reached EOS. Express 4.5 is packaged with 7.5 components. Therefore, 7.5 EOL timeframes are applicable to Genesys Express. | |
| EOLData | Genesys Engage on-premises | 4.5 | Product | Gplus Adapter for Aspect WFM | August 2011 thru July 2013 | Yes | July 3, 2017 | December 31, 2017 | December 31, 2018 | June 30, 2019 | ||
| EOLData | Genesys Engage on-premises | 4.5 | Product | Gplus Adapter for IEX WFM | August 2011 thru July 2013 | Yes | July 3, 2017 | December 31, 2017 | December 31, 2018 | June 30, 2019 | ||
| EOLData | Genesys Engage on-premises | 4.5 | Product | Gplus Adapter for Teleopti WFM | August 2011 thru July 2013 | Yes | July 3, 2017 | December 31, 2017 | December 31, 2018 | June 30, 2019 | ||
| EOLData | Genesys Engage on-premises | 4.5 | Product | Gplus Adapter for Verint WFM | August 2011 thru July 2013 | Yes | July 3, 2017 | December 31, 2017 | December 31, 2018 | June 30, 2019 | ||
| EOLData | Genesys Engage on-premises | 4.5 | Product | Nuance RealSpeak | Yes | February 7, 2012 | December 31, 2013 | December 31, 2012 | March 31, 2014 | Reached EOS | ||
| EOLData | Genesys Engage on-premises | 4.6 | Product | Genesys Express Agent Scripting | May 1, 2016 | Yes | December 22, 2017 | June 15, 2018 | June 15, 2019 | December 31, 2019 | ||
| EOLData | Genesys Engage on-premises | 5.0 | Product | Gplus Adapter for Aspect WFM | August 2011 thru July 2013 | Yes | May 31, 2020 | May 31, 2020 | May 31, 2020 | May 31, 2021 | ||
| EOLData | Genesys Engage on-premises | 5.0 | Product | Gplus Adapter for IEX WFM | August 2011 thru July 2013 | Yes | July 3, 2017 | December 31, 2017 | December 31, 2018 | June 30, 2019 | ||
| EOLData | Genesys Engage on-premises | 5.0 | Product | Gplus Adapter for Teleopti WFM | August 2011 thru July 2013 | Yes | July 3, 2017 | December 31, 2017 | December 31, 2018 | June 30, 2019 | ||
| EOLData | Genesys Engage on-premises | 5.0 | Product | Gplus Adapter for Verint WFM | August 2011 thru July 2013 | Yes | July 3, 2017 | December 31, 2017 | December 31, 2018 | June 30, 2019 | ||
| EOLData | Genesys Engage on-premises | 5.0 | Product | Nuance Adaptive Grammar Engine | June 17, 2009 | Yes | May 27, 2016 | March 31, 2012 | September 30, 2013 | September 30, 2014 | Reached EOS | |
| EOLData | Genesys Engage on-premises | 5.0 | Product | Nuance Dialog Modules | June 17, 2009 | Yes | May 27, 2016 | March 31, 2012 | September 30, 2013 | September 30, 2014 | Reached EOS | |
| EOLData | Genesys Engage on-premises | 5.0 | Product | Nuance NADM | Yes | April 30, 2020 | January 1970 | January 1970 | April 30, 2020 | |||
| EOLData | Genesys Engage on-premises | 5.0 | Product | Nuance Vocalizer | November 10, 2010 | Yes | May 27, 2016 | March 31, 2017 | December 31, 2016 | March 31, 2018 | ||
| EOLData | Genesys Engage on-premises | 5.1 | Product | Gplus Adapter for Aspect WFM | August 2011 thru July 2013 | Yes | May 31, 2020 | May 31, 2020 | May 31, 2020 | May 31, 2021 | ||
| EOLData | Genesys Engage on-premises | 5.1 | Product | Gplus Adapter for IEX WFM | August 2011 thru July 2013 | Yes | July 3, 2017 | December 31, 2017 | December 31, 2018 | June 30, 2019 | ||
| EOLData | Genesys Engage on-premises | 5.1 | Product | Gplus Adapter for Teleopti WFM | August 2011 thru July 2013 | Yes | July 3, 2017 | December 31, 2017 | December 31, 2018 | June 30, 2019 | ||
| EOLData | Genesys Engage on-premises | 5.1 | Product | Gplus Adapter for Verint WFM | August 2011 thru July 2013 | Yes | July 3, 2017 | December 31, 2017 | December 31, 2018 | June 30, 2019 | ||
| EOLData | Genesys Engage on-premises | 5.2 | Product | Gplus Adapter for Aspect WFM | Yes | July 3, 2017 | December 31, 2017 | December 31, 2018 | June 30, 2019 | |||
| EOLData | Genesys Engage on-premises | 5.2 | Product | Gplus Adapter for IEX WFM | Yes | July 3, 2017 | December 31, 2017 | December 31, 2018 | June 30, 2019 | |||
| EOLData | Genesys Engage on-premises | 5.2 | Product | Gplus Adapter for Teleopti WFM | Yes | July 3, 2017 | December 31, 2017 | December 31, 2018 | June 30, 2019 | |||
| EOLData | Genesys Engage on-premises | 5.2 | Product | Gplus Adapter for Verint WFM | Yes | July 3, 2017 | December 31, 2017 | December 31, 2018 | June 30, 2019 | |||
| EOLData | Genesys Engage on-premises | 5.2 | Product | Nuance Dialog Modules | March 19, 2012 | Yes | May 27, 2016 | March 31, 2012 | September 30, 2013 | September 30, 2014 | Reached EOS | |
| EOLData | Genesys Engage on-premises | 5.2 | Product | Nuance Dialog Modules Address | March 19, 2012 | Yes | May 27, 2016 | March 31, 2012 | September 30, 2013 | September 30, 2014 | Reached EOS | |
| EOLData | Genesys Engage on-premises | 5.2 | Product | Nuance Dialog Modules Name | March 19, 2012 | Yes | May 27, 2016 | March 31, 2012 | September 30, 2013 | September 30, 2014 | Reached EOS | |
| EOLData | Genesys Engage on-premises | 5.2 | Product | Nuance NDM | Yes | April 30, 2020 | January 1970 | January 1970 | April 30, 2020 | |||
| EOLData | Genesys Engage on-premises | 5.3 | Product | Gplus Adapter for Aspect WFM | August 2011 thru July 2013 | Yes | May 31, 2020 | May 31, 2020 | May 31, 2020 | May 31, 2021 | ||
| EOLData | Genesys Engage on-premises | 5.3 | Product | Gplus Adapter for IEX WFM | August 2011 thru July 2013 | Yes | July 3, 2017 | December 31, 2017 | December 31, 2018 | June 30, 2019 | ||
| EOLData | Genesys Engage on-premises | 5.3 | Product | Gplus Adapter for Teleopti WFM | August 2011 thru July 2013 | Yes | July 3, 2017 | December 31, 2017 | December 31, 2018 | June 30, 2019 | ||
| EOLData | Genesys Engage on-premises | 5.3 | Product | Gplus Adapter for Verint WFM | August 2011 thru July 2013 | Yes | July 3, 2017 | December 31, 2017 | December 31, 2018 | June 30, 2019 | ||
| EOLData | Genesys Engage on-premises | 5.4 | Product | Gplus Adapter for Aspect WFM | Yes | April 17, 2020 | October 17, 2020 | October 31, 2021 | December 31, 2022 | |||
| EOLData | Genesys Engage on-premises | 5.4 | Product | Gplus Adapter for IEX TotalView | Yes | May 31, 2020 | May 31, 2020 | May 31, 2020 | May 31, 2021 | |||
| EOLData | Genesys Engage on-premises | 5.4 | Product | Gplus Adapter for Teleopti WFM | Yes | May 31, 2020 | May 31, 2020 | May 31, 2020 | May 31, 2021 | |||
| EOLData | Genesys Engage on-premises | 5.4 | Product | Gplus Adapter for Verint WFM | Yes | May 31, 2020 | May 31, 2020 | May 31, 2020 | May 31, 2021 | |||
| EOLData | Genesys Engage on-premises | 5.7 | Product | Nuance Vocalizer | August 5, 2013 | Yes | August 27, 2016 | September 30, 2017 | June 30, 2017 | September 30, 2018 | ||
| EOLData | Genesys Engage on-premises | 6 | Product | Nuance Vocalizer TTS | Yes | April 30, 2020 | October 30, 2020 | October 30, 2021 | June 30, 2022 | |||
| EOLData | Genesys Engage on-premises | 6.0 | Product | Gplus Adapter for Aspect WFM | Yes | May 31, 2020 | May 31, 2020 | May 31, 2020 | May 31, 2021 | |||
| EOLData | Genesys Engage on-premises | 6.0 | Product | Gplus Adapter for IEX TotalView | Yes | May 31, 2020 | May 31, 2020 | May 31, 2020 | May 31, 2021 | |||
| EOLData | Genesys Engage on-premises | 6.0 | Product | Gplus Adapter for Teleopti WFM | Yes | May 31, 2020 | May 31, 2020 | May 31, 2020 | May 31, 2021 | |||
| EOLData | Genesys Engage on-premises | 6.0 | Product | Gplus Adapter for Verint WFM | Yes | May 31, 2020 | May 31, 2020 | May 31, 2020 | May 31, 2021 | |||
| EOLData | Genesys Engage on-premises | 6.0 | Product | Gplus Universal Adapter for WFM | Yes | May 31, 2020 | May 31, 2020 | May 31, 2020 | May 31, 2021 | |||
| EOLData | Genesys Engage on-premises | 6.0 | Product | Virtual Hold Rendezvous, Concierge, CTI Adapter, IVR Adapter | 2010 | Yes | February 28, 2019 | January 1, 2018 | February 28, 2019 | June 30, 2019 | ||
| EOLData | Genesys Engage on-premises | 6.1 | Product | Gplus Adapter for Aspect WFM | Yes | May 31, 2020 | May 31, 2020 | May 31, 2020 | May 31, 2021 | |||
| EOLData | Genesys Engage on-premises | 6.1 | Product | Gplus Adapter for IEX TotalView | Yes | May 31, 2020 | May 31, 2020 | May 31, 2020 | May 31, 2021 | |||
| EOLData | Genesys Engage on-premises | 6.1 | Product | Gplus Adapter for Teleopti WFM | Yes | May 31, 2020 | May 31, 2020 | May 31, 2020 | May 31, 2021 | |||
| EOLData | Genesys Engage on-premises | 6.1 | Product | Gplus Adapter for Verint WFM | Yes | May 31, 2020 | May 31, 2020 | May 31, 2020 | May 31, 2021 | |||
| EOLData | Genesys Engage on-premises | 6.2 | Product | Gplus Adapter for Aspect WFM | Yes | May 31, 2020 | November 30, 2020 | December 31, 2021 | May 31, 2022 | |||
| EOLData | Genesys Engage on-premises | 6.2 | Product | Gplus Adapter for IEX TotalView | Yes | May 31, 2020 | November 30, 2020 | December 31, 2021 | May 31, 2022 | |||
| EOLData | Genesys Engage on-premises | 6.2 | Product | Gplus Adapter for Teleopti WFM | Yes | May 31, 2020 | November 30, 2020 | December 31, 2021 | May 31, 2022 | |||
| EOLData | Genesys Engage on-premises | 6.2 | Product | Gplus Adapter for Verint WFM | Yes | May 31, 2020 | November 30, 2020 | December 31, 2021 | May 31, 2022 | |||
| EOLData | Genesys Engage on-premises | 6.5 | Product | SpeechWorks OSR 2.x / 3.x | Yes | April 30, 2020 | January 1970 | January 1970 | April 30, 2020 | |||
| EOLData | Genesys Engage on-premises | 6.6 | Product | Virtual Hold Software Suite | No | January 1, 1970 | January 1, 1970 | January 1, 1970 | ||||
| EOLData | Genesys Engage on-premises | 6.x | Product | Gplus Adapter for Siebel CRM | Yes | January 5, 2009 | January 31, 2009 | September 30, 2009 | September 30, 2010 | Reached EOS | ||
| EOLData | Genesys Engage on-premises | 6.x | Suite | Genesys 6.x | 2002 | Yes | November 3, 2010 | May 3, 2011 | May 3, 2012 | November 3, 2012 | Reached EOS - No exceptions | |
| EOLData | Genesys Engage on-premises | 7.0 | Product | Gplus Adapter for Siebel CRM | March 1, 2005 | Yes | July 3, 2017 | December 31, 2017 | December 31, 2018 | June 30, 2019 | ||
| EOLData | Genesys Engage on-premises | 7.0 | Product | SpeechWorks OSR 2.x / 3.x | Yes | April 30, 2020 | January 1970 | January 1970 | April 30, 2020 | |||
| EOLData | Genesys Engage on-premises | 7.0 | Product | Virtual Hold Rendezvous, Concierge, CTI Adapter, IVR Adapter | 2010 | Yes | February 28, 2019 | January 1, 2018 | February 28, 2019 | June 30, 2019 | ||
| EOLData | Genesys Engage on-premises | 7.0 | Product | Voice Genie Nuance ASR | Yes | April 30, 2020 | January 1970 | January 1970 | April 30, 2020 | |||
| EOLData | Genesys Engage on-premises | 7.0 | Product | VoiceGenie | No | January 1, 1970 | January 1, 1970 | January 1, 1970 | Will be announced when dates for G9 are known | |||
| EOLData | Genesys Engage on-premises | 7.0 | Suite | Genesys 7.0 | 2004 | Yes | February 8, 2011 | February 8, 2011 | August 8, 2012 | February 8, 2013 | Reached EOS - No exceptions | |
| EOLData | Genesys Engage on-premises | 7.1 | Product | Blue Pumpkin Integration | December 17, 2004 | Yes | November 3, 2010 | May 3, 2011 | May 3, 2012 | November 3, 2012 | Reached EOS. 7.1 was the only version of this product. | |
| EOLData | Genesys Engage on-premises | 7.1 | Product | Gplus Adapter for SAP CRM | Yes | July 3, 2017 | December 31, 2017 | December 31, 2018 | June 30, 2019 | |||
| EOLData | Genesys Engage on-premises | 7.1 | Product | Gplus Adapter for SAP ERP | Yes | July 3, 2017 | December 31, 2017 | December 31, 2018 | June 30, 2019 | |||
| EOLData | Genesys Engage on-premises | 7.1 | Product | Gplus Adapter for Siebel CRM | December 1, 2005 | Yes | July 3, 2017 | December 31, 2017 | December 31, 2018 | June 30, 2019 | ||
| EOLData | Genesys Engage on-premises | 7.1 | Product | Gplus Data Access for SAP | No | January 1, 1970 | January 1, 1970 | Will be announced when dates for G9 are known | ||||
| EOLData | Genesys Engage on-premises | 7.1 | Product | Network Callback | April 28, 2005 | Yes | August 31, 2016 | February 28, 2017 | February 28, 2018 | August 30, 2018 | ||
| EOLData | Genesys Engage on-premises | 7.1 | Suite | Genesys 7.1 | 2005 | Yes | February 8, 2011 | February 8, 2011 | August 8, 2012 | February 8, 2013 | Reached EOS - No exceptions | |
| EOLData | Genesys Engage on-premises | 7.2 | Component | Load Distribution Server | June 6, 2008 | No | January 1, 1970 | January 1, 1970 | Will be announced when dates for G9 are known | |||
| EOLData | Genesys Engage on-premises | 7.2 | Product | CC Analyzer | No | January 1, 1970 | January 1, 1970 | |||||
| EOLData | Genesys Engage on-premises | 7.2 | Product | CC Pulse+ Templates | No | |||||||
| EOLData | Genesys Engage on-premises | 7.2 | Product | Genesys Agent Scripting | May 1, 2016 | Yes | December 22, 2017 | June 15, 2018 | June 15, 2019 | December 31, 2019 | ||
| EOLData | Genesys Engage on-premises | 7.2 | Product | Gplus Adapter for PeopleSoft | December 16, 2006 | Yes | December 26, 2008 | June 30, 2009 | December 31, 2010 | December 31, 2011 | Reached EOS | |
| EOLData | Genesys Engage on-premises | 7.2 | Product | Gplus Adapter for Siebel CRM | April 1, 2007 | Yes | July 3, 2017 | December 31, 2017 | December 31, 2018 | June 30, 2019 | ||
| EOLData | Genesys Engage on-premises | 7.2 | Product | Gplus Media Routing for Siebel | April 1, 2007 | Yes | July 3, 2017 | December 31, 2017 | December 31, 2018 | June 30, 2019 | ||
| EOLData | Genesys Engage on-premises | 7.2 | Product | Gplus Siebel E-mail Option | April 1, 2007 | Yes | July 3, 2017 | December 31, 2017 | December 31, 2018 | June 30, 2019 | ||
| EOLData | Genesys Engage on-premises | 7.2 | Product | Gplus Siebel Work Items | April 1, 2007 | Yes | July 3, 2017 | December 31, 2017 | December 31, 2018 | June 30, 2019 | ||
| EOLData | Genesys Engage on-premises | 7.2 | Product | Nuance OSDM | Yes | April 30, 2020 | January 1970 | January 1970 | April 30, 2020 | |||
| EOLData | Genesys Engage on-premises | 7.2 | Product | Reporting Templates | May 1, 2006 | No | January 1, 1970 | January 1, 1970 | ||||
| EOLData | Genesys Engage on-premises | 7.2 | Product | VoiceGenie | No | January 1, 1970 | January 1, 1970 | January 1, 1970 | Will be announced when dates for G9 are known | |||
| EOLData | Genesys Engage on-premises | 7.2 | Suite | Genesys 7.2 (all products with exceptions) | 2006 | Yes | February 7, 2012 | August 7, 2012 | August 7, 2013 | February 7, 2014 | See the exceptions listed in the 'Not EOL' table. | |
| EOLData | Genesys Engage on-premises | 7.5 | Component | IVR Driver for Avaya MPS | No | January 1, 1970 | January 1, 1970 | Will be announced when dates for G9 are known | ||||
| EOLData | Genesys Engage on-premises | 7.5 | Component | IVR Driver for IBM WebSphere Voice Response for AIX | No | January 1, 1970 | January 1, 1970 | Will be announced when dates for G9 are known | ||||
| EOLData | Genesys Engage on-premises | 7.5 | Component | Network SIP Server | No | January 1, 1970 | January 1, 1970 | Will be announced when dates for G9 are known | ||||
| EOLData | Genesys Engage on-premises | 7.5 | Product | CC Analyzer/CCPulse+ | December 11, 2008 | No | January 1, 1970 | January 1, 1970 | Will be announced when dates for G9 are known | |||
| EOLData | Genesys Engage on-premises | 7.5 | Product | CC Pulse+ | No | January 1, 1970 | January 1, 1970 |