Base unit of content for Workforce Management - 8.5.218.47
From Genesys Documentation
Component RN Definition[edit source]
| Component | Workforce Management |
|---|---|
| Deployment Type | Genesys CX on AWS, Genesys CX on Azure |
| Release Number | 8.5.218.47 (Change release number) |
| Release Type | |
| Highlight | WFM 8.5.218.47 This release contains resolved issues only. |
| Boilerplate(s) Used | |
| Release Date | 2021-11-01 |
| Private Edition Release Date | |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List | |
| JQL | issue in linkedIssues(WFM-34581) |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only)
None yet! |
| Issue | Issue Category | Description | SupportingDocumentation |
|---|---|---|---|
| Issue | Issue Category | Description | SupportingDocumentation |
| WFM-33400 | New | WFM supports new data retention values when purging data from the WFM ETL database. ETL data retenti... | |
| WFM-34376 WFM-34455, WFM-34376 | Resolved Issue | WFM has improved the time it takes to insert time-off items into the schedule and publish Calendar i... | |
| WFM-34444 | Resolved Issue | The WFM ETL process now executes jobs successfully, even if the retrieval of data takes longer than ... | |
| WFM-34384 | Resolved Issue | WFM now observes time-off limits when granting time-off bids, and no longer grants bids when the tim... | |
| WFM-34440 | Resolved Issue | WFM now saves the selected Marked Time in the Schedule Marked Time Report and Schedule Marked Time T... |
Contents
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