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{{DISPLAYTITLE:Geneys Use Cases}}
 
 
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|definition=Use Cases are the way we visualize great experiences, discover business opportunities, and design solutions.
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|Type=Genesys Cloud CX
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|Title=Genesys Cloud CX
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|Description=Explore the Genesys Cloud CX Use Cases.
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<div class="col-md-3">{{Link-AnywhereElse|product=UseCases|version=Current|manual=GenesysCloud|topic=Benefits|display text=Explore by benefits}} </div>
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<div class="col-md-3">{{Link-AnywhereElse|product=UseCases|version=Current|manual=GenesysCloud|display text=Explore by use cases}}</div>
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|Title=Genesys Engage on-premises
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|Description=Explore the Genesys Engage On-Premises Use Cases.
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|Description=Explore the PureConnect Use Cases.
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|Description=Learn how to find the use case you need, from across the Genesys platforms.
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{{UseCaseBoilerplateIntro}}
 
{{ThreePlatformsPanel|Type=UseCases}}
 
<div class="col-md-6" style="padding-left:0;">
 
<div class="panel">
 
<div class="panel-heading">Navigating the Use Cases</div>
 
<div class="panel-body" style="padding:0 20px 0 20px;">
 
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<div class="panel">
 
<div class="panel-heading">Use Cases</div>
 
<div class="panel-body">
 
[[UseCases/Current/PureCloud/About|PureCloud Use Cases]]
 
 
[[UseCases/Current/PureConnect/About|PureConnect Use Cases]]
 
 
[[UseCases/Current/PureEngageCloud/About|PureEngage Cloud Use Cases]]
 
 
[[UseCases/Current/PureEngage/About|PureEngage On-Premises Use Cases]]
 
</div>
 
</div>
 
</div>
 
<div class="col-md-6">
 
<div class="panel">
 
<div class="panel-heading">Explore Use Case Benefits</div>
 
<div class="panel-body">Find use cases according to their stated benefits.</div>
 
<div class="panel-footer">[[UseCases/Benefits|Drilldown by Benefits]]</div>
 
</div>
 
<div class="panel" style="padding-bottom:9px;">
 
<div class="panel-heading">Explore Interdependencies</div>
 
<div class="panel-body">Find lists of interdependencies per use case.</div>
 
<div class="panel-footer">[[Usecase/Interdependencies|Use case interdependencies]]</div>
 
</div>
 
<div class="panel">
 
<div class="panel-heading">Blueprints</div>
 
<div class="panel-body">Find downloadable blueprints.</div>
 
<div class="panel-footer">[[Blueprints/Current/Collected/About|Genesys Blueprints]]</div>
 
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</div>
 

Latest revision as of 11:06, December 9, 2022

This is a draft page; the published version of this page can be found at UseCases.
Click on any of the following to see the documentation for that version:

Genesys-cloud-cx-icon-black.png

Genesys Cloud CX

PrivateEditionBlack.png

Genesys Engage on-premises

Book.png

PureConnect

GetStarted.png

Training Video

Retrieved from "https://all.docs.genesys.com/Draft:UseCases (2024-04-30 03:37:11)"