Difference between revisions of "Draft:UseCases"

Latest revision as of 11:06, December 9, 2022

This is a draft page; the published version of this page can be found at UseCases.

Click on any of the following to see the documentation for that version:

Genesys Cloud CX

Explore the Genesys Cloud CX Use Cases.

Genesys Engage on-premises

Explore the Genesys Engage On-Premises Use Cases.

PureConnect

Explore the PureConnect Use Cases.

Training Video

Learn how to find the use case you need, from across the Genesys platforms.

Training Video for Genesys Use Cases

@@ Line 2: / Line 2: @@
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 |displayname=Genesys Use Cases
-|contentarea=UseCases
+|contentarea=Genesys Use Cases
-|landingpage=No
+|landingpage=Yes
 |definition=Use Cases are the way we visualize great experiences, discover business opportunities, and design solutions.
 |ComingSoon=No
 |workspace_id=UseCases
 |video=292035100
-}}{{#ifingroup:employees,docteam|
+}}
 {{MintyDocsProductLandingSections
 |UserFunctions=Yes
-|Type=Get Started
+|Type=Genesys Cloud CX
-|Title=Explore Use Cases
+|Title=Genesys Cloud CX
-|Description=Sort or search all Genesys Use Cases.
+|Description=Explore the Genesys Cloud CX Use Cases.
-|Links=* {{#mintydocs_link:manual=PureCloud|version=Current}}
+|Links=
-* {{#mintydocs_link:manual=PureEngageCloud|version=Current}}
+<div class="col-md-3">{{Link-AnywhereElse|product=UseCases|version=Current|manual=GenesysCloud|topic=Benefits|display text=Explore by benefits}} </div>
-*{{#mintydocs_link:manual=PureEngage|version=Current}}
+<div class="col-md-3">{{Link-AnywhereElse|product=UseCases|version=Current|manual=GenesysCloud|display text=Explore by use cases}}</div>
-* {{#mintydocs_link:manual=PureConnect|version=Current}}
+<div class="col-md-3">{{Link-AnywhereElse|product=UseCases|version=Current|manual=GenesysCloud|topic=Maturity|display text=Explore by maturity}}</div>
-}}{{MintyDocsProductLandingSections
+<div class="col-md-3">{{Link-AnywhereElse|product=UseCases|version=Current|manual=GenesysCloud|topic=Augment|display text=Optimizing use cases}}</div>
+}}
+{{MintyDocsProductLandingSections
 |UserFunctions=Yes
-|Type=XYZ Documentation
+|Type=Private Edition
-|Title=Explore Use Case Benefits
+|Title=Genesys Engage on-premises
-|Description=Find use cases according to their stated benefits.
+|Description=Explore the Genesys Engage On-Premises Use Cases.
-|Links=* [[UseCases/Benefits|Drilldown by Benefits]]
+|Links=<div class="col-md-3">{{Link-AnywhereElse|product=UseCases|version=Current|manual=GenesysEngage-onpremises|topic=Benefits|display text=Explore by benefits}}</div>
+<div class="col-md-3">{{Link-AnywhereElse|product=UseCases|version=Current|manual=GenesysEngage-onpremises|display text=Explore by use cases}}</div>
+<div class="col-md-3">{{Link-AnywhereElse|product=UseCases|version=Current|manual=GenesysEngage-onpremises|topic=Maturity|display text=Explore by maturity}}</div>
+<div class="col-md-3">{{Link-AnywhereElse|product=UseCases|version=Current|manual=GenesysEngage-onpremises|topic=Augment|display text=Optimizing use cases}}</div>
+|Columns=No
 }}{{MintyDocsProductLandingSections
 |UserFunctions=Yes
-|Type=XYZ Documentation
+|Type=Related Documentation
-|Title=Explore Maturity Level
+|Title=PureConnect
-|Description=Find maturity level information for all use cases.
+|Description=Explore the PureConnect Use Cases.
-|Links=* [[UseCases/Current/PureEngageMigration|PureEngage]]
+|Links=<div class="col-md-3">{{Link-AnywhereElse|product=UseCases|version=Current|manual=PureConnect|topic=Benefits|display text=Explore by benefits}}</div>
-* [[UseCases/Current/PureCloudMigration|PureCloud]]
+<div class="col-md-3">{{Link-AnywhereElse|product=UseCases|version=Current|manual=PureConnect|display text=Explore by use cases}}</div>
-* [[UseCases/Current/PureConnectMigration|PureConnect]]
+<div class="col-md-3">{{Link-AnywhereElse|product=UseCases|version=Current|manual=PureConnect|topic=Maturity|display text=Explore by maturity}}</div>
-}}{{MintyDocsProductLandingSections
+<div class="col-md-3">{{Link-AnywhereElse|product=UseCases|version=Current|manual=PureConnect|topic=Augment|display text=Optimizing use cases}}</div>
-|UserFunctions=Yes
+}}
-|Type=XYZ Documentation
+{{MintyDocsProductLandingSections
-|Title=Explore Interdependencies
-|Description=Find lists of interdependencies per use case.
-|Links=* [[Usecase/Interdependencies|Use case interdependencies]]
-}}{{MintyDocsProductLandingSections
 |UserFunctions=Yes
 |Type=Get Started
@@ Line 45: / Line 47: @@
 |Links=* {{#mintydocs_link:topic=UseCases/Training|standalone}}
 |Columns=No
-}}{{MintyDocsProductLandingSections
+}}
-|UserFunctions=Yes
+{{#css: .col-md-3{  width: 25%;
-|Type=Install and Config
+    border-left: solid 1px grey;
-|Title=Blueprints
+    padding-right: 0;
-|Description=Find downloadable blueprints with implementation details.
+    padding-left: 20px;}
-|Links=* [[Blueprints/Current/Collected/PureEngage|PureEngage Blueprints]]
+}}
-* [[Blueprints/Current/Collected/PureConnect|PureConnect Blueprints]]
-}}{{MintyDocsProductLandingSections
-|UserFunctions=Yes
-|Type=XYZ Documentation
-|Title=Explore Sales and Marketing
-|Description=Find Sales and Marketing use cases.
-|Links=* [[UseCases/Current/PureEngage/SalesUseCases|Sales]]
-* [[UseCases/Current/PureEngage/MarketingUseCases|Marketing]]
-}}|{{MintyDocsProductLandingSections
-|UserFunctions=Yes
-|Type=Get Started
-|Title=Explore Use Cases
-|Description=Sort or search all Genesys Use Cases.
-|Links=* {{#mintydocs_link:manual=PureCloud|version=Public}}
-* {{#mintydocs_link:manual=PureEngageCloud|version=Public}}
-*{{#mintydocs_link:manual=PureEngage|version=Public}}
-* {{#mintydocs_link:manual=PureConnect|version=Public}}
-}}}}