Difference between revisions of "Draft:UseCases"

Latest revision as of 11:06, December 9, 2022

This is a draft page; the published version of this page can be found at UseCases.

Click on any of the following to see the documentation for that version:

Genesys Cloud CX

Explore the Genesys Cloud CX Use Cases.

Genesys Engage on-premises

Explore the Genesys Engage On-Premises Use Cases.

PureConnect

Explore the PureConnect Use Cases.

Training Video

Learn how to find the use case you need, from across the Genesys platforms.

Training Video for Genesys Use Cases

@@ Line 1: / Line 1: @@
 {{MintyDocsProduct
+|UserFunctions=Yes
 |displayname=Genesys Use Cases
-|contentarea=UseCases
+|contentarea=Genesys Use Cases
-|landingpage=No
+|landingpage=Yes
 |definition=Use Cases are the way we visualize great experiences, discover business opportunities, and design solutions.
 |ComingSoon=No
-|MintyDocsProductLandingSections={{MintyDocsProductLandingSections
+|workspace_id=UseCases
-|Type=Get Started
+|video=292035100
-|Title=Explore Use Cases
+}}
-|Description=Sort or search all Genesys Use Cases.
+{{MintyDocsProductLandingSections
-|Links=* [[UseCases/Current/PureCloud/About|PureCloud]]
+|UserFunctions=Yes
-* [[UseCases/Current/PureEngageCloud/About|PureEngage Cloud]]
+|Type=Genesys Cloud CX
-* [[UseCases/Current/PureEngage/About|PureEngage On-Premises]]
+|Title=Genesys Cloud CX
-* [[UseCases/Current/PureConnect/About|PureConnect]]
+|Description=Explore the Genesys Cloud CX Use Cases.
-}}{{MintyDocsProductLandingSections
+|Links=
-|Type=XYZ Documentation
+<div class="col-md-3">{{Link-AnywhereElse|product=UseCases|version=Current|manual=GenesysCloud|topic=Benefits|display text=Explore by benefits}} </div>
-|Title=Explore Use Case Benefits
+<div class="col-md-3">{{Link-AnywhereElse|product=UseCases|version=Current|manual=GenesysCloud|display text=Explore by use cases}}</div>
-|Description=Find use cases according to their stated benefits.
+<div class="col-md-3">{{Link-AnywhereElse|product=UseCases|version=Current|manual=GenesysCloud|topic=Maturity|display text=Explore by maturity}}</div>
-|Links=* [[UseCases/Benefits|Drilldown by Benefits]]
+<div class="col-md-3">{{Link-AnywhereElse|product=UseCases|version=Current|manual=GenesysCloud|topic=Augment|display text=Optimizing use cases}}</div>
-}}{{MintyDocsProductLandingSections
+}}
-|Type=XYZ Documentation
+{{MintyDocsProductLandingSections
-|Title=Explore Maturity Level
+|UserFunctions=Yes
-|Description=Find maturity level information for all use cases.
+|Type=Private Edition
-|Links=* [[UseCases/Current/PureEngageMigration/About|PureEngage]]
+|Title=Genesys Engage on-premises
-* [[UseCases/Current/PureCloudMigration/About|PureCloud]]
+|Description=Explore the Genesys Engage On-Premises Use Cases.
-* [[UseCases/Current/PureConnectMigration/About|PureConnect]]
+|Links=<div class="col-md-3">{{Link-AnywhereElse|product=UseCases|version=Current|manual=GenesysEngage-onpremises|topic=Benefits|display text=Explore by benefits}}</div>
-}}{{MintyDocsProductLandingSections
+<div class="col-md-3">{{Link-AnywhereElse|product=UseCases|version=Current|manual=GenesysEngage-onpremises|display text=Explore by use cases}}</div>
-|Type=XYZ Documentation
+<div class="col-md-3">{{Link-AnywhereElse|product=UseCases|version=Current|manual=GenesysEngage-onpremises|topic=Maturity|display text=Explore by maturity}}</div>
-|Title=Explore Interdependencies
+<div class="col-md-3">{{Link-AnywhereElse|product=UseCases|version=Current|manual=GenesysEngage-onpremises|topic=Augment|display text=Optimizing use cases}}</div>
-|Description=Find lists of interdependencies per use case.
+|Columns=No
-|Links=* [[Usecase/Interdependencies|Use case interdependencies]]
 }}{{MintyDocsProductLandingSections
+|UserFunctions=Yes
+|Type=Related Documentation
+|Title=PureConnect
+|Description=Explore the PureConnect Use Cases.
+|Links=<div class="col-md-3">{{Link-AnywhereElse|product=UseCases|version=Current|manual=PureConnect|topic=Benefits|display text=Explore by benefits}}</div>
+<div class="col-md-3">{{Link-AnywhereElse|product=UseCases|version=Current|manual=PureConnect|display text=Explore by use cases}}</div>
+<div class="col-md-3">{{Link-AnywhereElse|product=UseCases|version=Current|manual=PureConnect|topic=Maturity|display text=Explore by maturity}}</div>
+<div class="col-md-3">{{Link-AnywhereElse|product=UseCases|version=Current|manual=PureConnect|topic=Augment|display text=Optimizing use cases}}</div>
+}}
+{{MintyDocsProductLandingSections
+|UserFunctions=Yes
 |Type=Get Started
 |Title=Training Video
@@ Line 36: / Line 47: @@
 |Links=* {{#mintydocs_link:topic=UseCases/Training|standalone}}
 |Columns=No
-}}{{MintyDocsProductLandingSections
-|Type=Install and Config
-|Title=Blueprints
-|Description=Find downloadable blueprints with implementation details.
-|Links=* [[Blueprints/Current/Collected/PureEngage|PureEngage Blueprints]]
-}}{{MintyDocsProductLandingSections
-|Type=XYZ Documentation
-|Title=Explore Sales and Marketing
-|Description=Find Sales and Marketing use cases.
-|Links=* [[UseCases/Current/PureEngage/SalesUseCases|Sales]]
-* [[UseCases/Current/PureEngage/MarketingUseCases|Marketing]]
 }}
-|workspace_id=UseCases
+{{#css: .col-md-3{  width: 25%;
-|video=292035100
+    border-left: solid 1px grey;
+    padding-right: 0;
+    padding-left: 20px;}
 }}