Get started with Altocloud for PureCloud

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This is a draft page; it has not yet been published.

setup tasks for PureCloud customers.

Overview

  1. Prepare your platform.
  2. #mintydocs_link must be called from a MintyDocs-enabled page (Draft:ATC/Current/AdminGuide/Get Started PureCloud).
    .
  3. #mintydocs_link must be called from a MintyDocs-enabled page (Draft:ATC/Current/AdminGuide/Get Started PureCloud).
    .
  4. #mintydocs_link must be called from a MintyDocs-enabled page (Draft:ATC/Current/AdminGuide/Get Started PureCloud).
    .
  5. #mintydocs_link must be called from a MintyDocs-enabled page (Draft:ATC/Current/AdminGuide/Get Started PureCloud).
    .
  6. #mintydocs_link must be called from a MintyDocs-enabled page (Draft:ATC/Current/AdminGuide/Get Started PureCloud).
    .
  7. #mintydocs_link must be called from a MintyDocs-enabled page (Draft:ATC/Current/AdminGuide/Get Started PureCloud).

Prepare your platform

  1. Assign the appropriate predictive engagement permissions to PureCloud users. For more information, see type=article&p=195191 Predictive engagement permissions overview.
  2. Review About predictive engagement in PureCloud.