{{MintyDocsProduct |displayname=Genesys Altocloud |admins=DannaShirley |editors=DannaShirley,Ejoyce |previewers=DannaShirley,Ejoyce |definition={{MINTYDOCSPRODUCT} is a customer journey analytics platform that analyzes all kinds of customer journey behavior and data. It can be used to observe and analyze visitors on your digital properties, such as websites. {{MINTYDOCSPRODUCT} can predict what it will take for visitors to achieve a desirable business outcome, and then acts to offer the most appropriate and effective channel to assist them in completing their journey. {{MINTYDOCSPRODUCT} offers service from the cloud and is compatible with PureCloud, PureConnect, and PureEngage platforms. Customers running a Genesys premises-based solution can integrate with {{MINTYDOCSPRODUCT} as a cloud service in a hybrid-based architecture. |Platforms=PureEngage, PureConnect |MintyDocsProductLandingSections= }}