From Genesys Documentation
Revision as of 11:33, January 25, 2019 by DannaShirley (talk | contribs)
This is a draft page; the published version of this page can be found at ATC/Current/WDEPlugin/About.
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[hide]About the Plugin for Workspace Desktop Edition
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The plugin for Workspace Desktop Edition presents customer journey information from content in PureEngage agent workspaces.
Deployment features
Deployment-related features of the Plugin for Workspace Desktop Edition include:
- Support for Non-ClickOnce deployments with Workspace Desktop Edition
- Access control by roles and permissions
- HTTP forward proxy for outgoing traffic from agent workstation
