Base unit of content for Genesys Web Services and Applications - 9.0.003.48

Component RN Definition

Component	Genesys Web Services and Applications
Deployment Type	Private Edition
Release Number	9.0.003.48 (Change release number)
Release Type
Highlight	Contains new features, Security updates and resolved issues.
Boilerplate(s) Used
Release Date	2026-05-20
Private Edition Release Date	2026-05-20
Mixed Mode Release ReleaseDate
Private Edition Containers List	gws-app-provisioning:9.0.001.21 gws-app-workspace:9.0.001.17 gws-platform-chat:9.0.000.69 gws-platform-configuration:9.0.001.06 gws-platform-datacollector:9.0.000.76 gws-platform-ixn:9.0.000.68 gws-platform-ocs:9.0.000.71 gws-platform-setting:9.0.000.76 gws-platform-statistics:9.0.000.86 gws-platform-ucs:9.0.000.67 gws-platform-voice:9.0.000.91 gws-service-configuration:9.0.000.12 gws-services-2.0.2.tgz gws-monitoring-1.0.24.tgz gws-ingress-1.0.46.tgz
JQL	issue in (GAPI-39761, GAPI-39752, GAPI-39431, GAPI-39430, GAPI-39276, GAPI-39795, GAPI-39794, GAPI-39551)
Links	Links to customer-facing pages in use: Draft:ReleaseNotes/Current/GenesysEngage-cloud/GWS ReleaseNotes/Current/GenesysEngage-cloud/GWS
Test Links	Links to test pages (for RN Admins only) None yet!

Issue	Issue Category	Description	SupportingDocumentation
Issue	Issue Category	Description	SupportingDocumentation
GAPI-39761	New	GWS Data Collector service has been upgraded from Elasticsearch REST High Level Client 7.x to Elasti...
GAPI-39752	New	GWS9 - Update to Spring-Boot 3.5 and JDK21 Support
GAPI-39431	New	Upgrade gws workspace service to node22
GAPI-39430	New	Upgrade gws provisioning service to node 22
GAPI-39276	Security	Security patches and vulnerability fixes for system and application libraries.
GAPI-39794	Resolved Issue	Added support for Prometheus v3, including proper Content-Type handling for metrics scraping
GAPI-39551	Resolved Issue	Previously, Agents couldn’t log in a voice channel in WWE if SIP Cluster configuration had non-exist...