Base unit of content for CX Contact - 100.0.036.0001

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Component RN Definition[edit source]

Component CX Contact
Deployment Type Genesys CX on AWS, Genesys CX on Azure
Release Number 100.0.036.0001 (Change release number)
Release Type
Highlight Support for Elasticsearch 8.x, Redis 7, RHEL 9, and Kubernetes 1.28.
Boilerplate(s) Used
Release Date 2024-07-10
Private Edition Release Date
Mixed Mode Release ReleaseDate
Private Edition Containers List
JQL issue in (CLOUDCON-19908, CLOUDCON-19867, CLOUDCON-19863, CLOUDCON-19842,CLOUDCON-19505, CLOUDCON-19466, CLOUDCON-19425, CLOUDCON-19418, CLOUDCON-19415, CLOUDCON-17345)
Links Links to customer-facing pages in use:
Test Links Links to test pages (for RN Admins only)

None yet!

Issue Issue Category Description SupportingDocumentation
Issue Issue Category Description SupportingDocumentation
CLOUDCON-19842 New CX Contact now supports Elasticsearch version 8.x for Outbound Analytics.
CLOUDCON-19425 New CX Contact now supports Kubernetes 1.28.
CLOUDCON-19418 New CX Contact now supports Red Hat Enterprise Edition 9 OS as a host OS where CX Contact containers can...
CLOUDCON-19415 New CX Contact now supports Redis 7.
New Third-party software libraries are updated to resolve vulnerabilities.
CLOUDCON-19908 Resolved Issue CX Contact now correctly imports phone numbers for Argentina. Earlier, importing Argentinian phone n...
CLOUDCON-19867 Resolved Issue The performance of the API request to add a new contacts to an existing contact list using the Appen...
CLOUDCON-19863 Resolved Issue In cases where the CX Contact List Automation Job imported input file(s) successfully but did not re...
CLOUDCON-19505 Resolved Issue When editing single or multiple records in Contact List Details View, CX Contact now correctly suppo...
CLOUDCON-19466 Resolved Issue CX Contact now improves resilience of system automation jobs execution (for example, jobs used for d...
CLOUDCON-17345 Resolved Issue CX Contact Outbound Analytics now filters out information about execution of internal synthetic tran...
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