Base unit of content for Recording, QM and Interaction Analytics - 8.5.512.39
From Genesys Documentation
Component RN Definition[edit source]
| Component | Recording, QM and Interaction Analytics |
|---|---|
| Deployment Type | Genesys CX on Azure |
| Release Number | 8.5.512.39 (Change release number) |
| Release Type | |
| Highlight | Performance improvements. |
| Boilerplate(s) Used | |
| Release Date | 2024-01-17 |
| Private Edition Release Date | |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List | |
| JQL | issuekey in (PRSM-29594, PRSM-27401, PRSM-29580, PRSM-29581, PRSM-29579) |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only)
None yet! |
| Issue | Issue Category | Description | SupportingDocumentation |
|---|---|---|---|
| Issue | Issue Category | Description | SupportingDocumentation |
| PRSM-29594 | When enabling Federal Information Processing Standard (FIPS), all pages such as saved searches and r... | ||
| PRSM-29579 | New | The performance of the following reports has been improved:
| |
| PRSM-29581 | Resolved Issue | After setting a system with externalApplicationBaseURL in the webserviceparams table, busi... | |
| PRSM-29580 | Resolved Issue | On Event Business alerts no longer trigger multiple emails per call that triggers the event. | |
| PRSM-27401 | Resolved Issue | Usernames with uppercase letters now get selected properly in Saved Search’s shared windows, based o... |
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