Base unit of content for Voice Agent State Service - 100.0.100.0027

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Component RN Definition[edit source]

Component Voice Agent State Service
Deployment Type Genesys CX on Azure
Release Number 100.0.100.0027 (Change release number)
Release Type
Highlight *Support for the Enhanced Handling of Logout on Disconnect feature from Tenant T-Server.
  • Resolved issues.
Boilerplate(s) Used
Release Date 2023-05-02
Private Edition Release Date
Mixed Mode Release ReleaseDate
Private Edition Containers List
JQL labels=VMCSASRN10001000027
Links Links to customer-facing pages in use:
Test Links Links to test pages (for RN Admins only)

None yet!

Issue Issue Category Description SupportingDocumentation
Issue Issue Category Description SupportingDocumentation
VOICEMCS-5448 New The Agent State service now includes support for the Enhanced Handling of Logout on Disconnect...
VOICEMCS-5394 Resolved Issue If the Agent State service receives events during a region switch (that is, the time duration betwee...
VOICEMCS-5393 Resolved Issue The Agent State service no longer cancels the ongoing Legal Guard Timer for the agent i...
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