Base unit of content for Workforce Management - 8.5.219.62
From Genesys Documentation
Component RN Definition[edit source]
| Component | Workforce Management |
|---|---|
| Deployment Type | Genesys CX on AWS, Genesys CX on Azure |
| Release Number | 8.5.219.62 (Change release number) |
| Release Type | |
| Highlight | Enhancements to the Add Time Off wizard in the Time Off module for agents. |
| Boilerplate(s) Used | |
| Release Date | 2022-12-22 |
| Private Edition Release Date | |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List | |
| JQL | key = WFM-36601 or key = WFM-36600 or key = WFM-36607 or key = WFM-36570 |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only)
None yet! |
| Issue | Issue Category | Description | SupportingDocumentation |
|---|---|---|---|
| Issue | Issue Category | Description | SupportingDocumentation |
| WFM-36601, WFM-36607 WFM-36600, WFM-36601, WFM-36607 | New | The Add Time Off wizard in the Time Off module for agents is enhanced as follows to incr... | |
| WFM-36570 | Resolved Issue | The Master Schedule module now displays the history without any errors. Previously, the Sch... |
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