Genesys Reporting

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Learn about how to implement the Reporting Mixed Mode use case with your Genesys Engage environment.

Introduction to Reporting

Purpose

Solving the business need.

Advantages

The advantages of using Genesys Multicloud CX containers with your Genesys Engage environment.

Prerequisites


Architecture


Configuring your Genesys Engage environment


Deployment and configuration of Multicloud CX containers


Connecting the components


Troubleshooting


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