Base unit of content for Workforce Management - 8.5.218.54
From Genesys Documentation
Component RN Definition[edit source]
| Component | Workforce Management |
|---|---|
| Deployment Type | Genesys CX on AWS, Genesys CX on Azure |
| Release Number | 8.5.218.54 (Change release number) |
| Release Type | |
| Highlight | Dynamic construction of Auth redirect URLs. |
| Boilerplate(s) Used | |
| Release Date | 2021-12-13 |
| Private Edition Release Date | |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List | |
| JQL | project = WFM AND status = Closed AND fixVersion = 8.5.218.54 order by created DESC |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only)
None yet! |
| Issue | Issue Category | Description | SupportingDocumentation |
|---|---|---|---|
| Issue | Issue Category | Description | SupportingDocumentation |
| WFM-34694 | New | WFM now allows Marked Time to overlap Time Off schedule states as long as the Marked Time is not use... | |
| WFM-34641 | New | WFM now builds redirect URLs based on the incoming browser URL. If the incoming URL does not match o... | |
| WFM-33497 | New | WFM now respects the Minimum Distance Between Shift Items constraint for breaks or meals that ... | |
| WFM-34936 | Resolved Issue | When viewing a forecast scenario in the latest WFM Forecast interface, the Activities tree no... | |
| WFM-34890 | Resolved Issue | In WFM Web for Supervisors, the Adherence Details view now displays agent states, as expected. | |
| WFM-34803 | Resolved Issue | The mechanism for transferring the JSESSIONID parameter from Google Web Toolkit (GWT) to the J... | |
| WFM-34768 | Resolved Issue | When the Delete states functionality is selected from the View or Edit Intra-day schedules'... | |
| WFM-34654 | Resolved Issue | WFM no longer displays the warning message The distance between Break/Meal violates shift constr... | |
| WFM-34448 | Resolved Issue | The Rotating Pattern Properties Report no longer displays an error when users open the Data pa... | |
| WFOAZURE-655 | Resolved Issue | For Azure: Agents who are promoted to the Administrators role can now import Forecast data. Pr... |
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