From Genesys Documentation
Revision as of 20:33, November 9, 2021 by Ed.jamer@genesys.com (talk | contribs) (Text replacement - "Genesys Engage [cC]loud" to "Genesys Multicloud CX")
This is a draft page; the published version of this page can be found at Solution.
Genesys Predictive Engagement with advanced chat routing
Third-party integrations
Use Genesys Predictive Engagement in Genesys Engage on-premises
Use Predictive Engagement in Genesys Multicloud CX
Through integration, gain access to Workforce Engagement Management features that reside in Genesys Cloud CX
PureConnect Solution Guides
Feature coming soon