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• 03:07, October 29, 2020 (diff | hist) . . (+43)‎ . . m Draft:GAMD/Current/Agent ‎ (Reverted edits by WikiSysop (talk) to last revision by Jeffrey.erickson@genesys.com) (Tag: Rollback)
• 03:07, October 29, 2020 (diff | hist) . . (-43)‎ . . m Draft:GAMD/Current/Agent ‎ (Reverted edits by Jeffrey.erickson@genesys.com (talk) to last revision by Mwest) (Tag: Rollback)
• 13:12, October 28, 2020 (diff | hist) . . (0)‎ . . Draft:PEC-IWD/Current/Administrator/IWDIntegrateWFM ‎
• 13:12, October 28, 2020 (diff | hist) . . (+4)‎ . . Draft:PEC-IWD/Current/Administrator/IWDIntegrateWFM ‎
• 20:41, October 26, 2020 (diff | hist) . . (+4,158)‎ . . N Draft:PE-GPR/Staff/Help/cfgAccounts ‎ (Created page with "{{Article |Standalone=No |DisplayName=Configure your account |TocName=Configure your account |Context=An account usually represents a business or, in multitenant environments,...")
• 20:41, October 26, 2020 (diff | hist) . . (+1,238)‎ . . N Draft:PE-GPR/Staff/Help/cfgUserProfile ‎ (Created page with "{{Article |Standalone=No |DisplayName=Reset your password |Platform=GenesysEngage-cloud |TocName=Reset your password |ComingSoon=No |Context=The Password tab enables you to ch...")
• 20:38, October 26, 2020 (diff | hist) . . (+2,315)‎ . . N Draft:PE-GPR/Staff/Help/dataUpload ‎ (Created page with "{{ArticleUnstructured |DisplayName=View your uploaded data |Platform=GenesysEngage-cloud |TocName=View your uploaded data |Dimension=GPRDataUpload |Context=Data is the raw mat...")
• 20:37, October 26, 2020 (diff | hist) . . (+4,329)‎ . . N Draft:PE-GPR/Staff/Help/cfgCustomers ‎ (Created page with "{{Article |Standalone=No |DisplayName=View the Customer Profile schema |TocName=View the Customer Profile schema |Context=View the fields, datatypes, anonymization status and...")
• 20:37, October 26, 2020 (diff | hist) . . (+5,134)‎ . . N Draft:PE-GPR/Staff/Help/cfgAgents ‎ (Created page with "{{Article |Standalone=No |DisplayName=View the Agent Profile schema |TocName=View the Agent Profile schema |Context=View the fields, datatypes, anonymization status and other...")
• 20:37, October 26, 2020 (diff | hist) . . (+4,757)‎ . . N Draft:PE-GPR/Staff/Help/viewDatasets ‎ (Created page with "{{Article |Standalone=No |DisplayName=View uploaded datasets |TocName=View uploaded datasets |Context=View a list of all of your datasets, the schema for each individual datas...")
• 20:37, October 26, 2020 (diff | hist) . . (+1,901)‎ . . N Draft:PE-GPR/Staff/Help/ConfigPredictModels ‎ (Created page with "{{Article |Standalone=No |DisplayName=Create and test predictors and models |TocName=Create and test predictors and models |Context=Predictors and models are key objects to cr...")
• 20:36, October 26, 2020 (diff | hist) . . (+19,768)‎ . . N Draft:PE-GPR/Staff/Help/Predictors ‎ (Created page with "{{Article |Standalone=No |DisplayName=Create and update predictors |TocName=Create and update predictors |Context=Predictors enable you to analyze various factors that might a...")
• 20:36, October 26, 2020 (diff | hist) . . (+9,021)‎ . . N Draft:PE-GPR/Staff/Help/metricsMinMax ‎ (Created page with "{{Article |Standalone=No |DisplayName=How to configure score expressions |TocName=How to configure score expressions |Context=Using Genesys Predictive Routing (GPR) is all abo...")
• 20:36, October 26, 2020 (diff | hist) . . (+22,635)‎ . . N Draft:PE-GPR/Staff/Help/Models ‎ (Created page with "{{Article |Standalone=No |DisplayName=Configure, train, and test models |TocName=Configure, train, and test models |Context=A ''model'' is built on a predictor and includes th...")
• 20:35, October 26, 2020 (diff | hist) . . (+8,451)‎ . . N Draft:PE-GPR/Staff/Help/modelTesting ‎ (Created page with "{{Article |Standalone=No |DisplayName=A/B Model Performance Testing |TocName=A/B Model Performance Testing |Context=Predictive Routing enables you to use Genesys historical re...")
• 20:35, October 26, 2020 (diff | hist) . . (+18,343)‎ . . N Draft:PE-GPR/Staff/Help/ixnFlows ‎ (Created page with "{{ArticleUnstructured |PageType= |DisplayName=Routing Scenarios Using GPR |Platform=GenesysEngage-cloud |TocName=Routing Scenarios Using GPR |Context=To deploy the GPR subrout...")
• 20:35, October 26, 2020 (diff | hist) . . (+10,509)‎ . . N Draft:PE-GPR/Staff/Help/agentScoring ‎ (Created page with "{{ArticleUnstructured |DisplayName=How Does GPR Score Agents? |Platform=GenesysEngage-cloud |TocName=How Does GPR Score Agents? |Context=GPR scores agents based on the data up...")
• 20:32, October 26, 2020 (diff | hist) . . (+14,384)‎ . . N Draft:PE-GPR/Staff/Help/FAReport ‎ (Created page with "{{Article |Standalone=No |DisplayName=Feature Analysis report |TocName=Feature Analysis report |Context=The Feature Analysis report provides a starting point for the process o...") (current)
• 20:32, October 26, 2020 (diff | hist) . . (+6,410)‎ . . N Draft:PE-GPR/Staff/Help/AgtVarReport ‎ (Created page with "{{Article |Standalone=No |DisplayName=Agent Variance report |TocName=Agent Variance report |Context=Success using Genesys Predictive Routing (GPR) depends on the presence of v...") (current)
• 20:32, October 26, 2020 (diff | hist) . . (+1,553)‎ . . N Draft:PE-GPR/Staff/Help/DatasetsPage ‎ (Created page with "{{Article |Standalone=No |DisplayName=View Datasets Trends and Details |TocName=View Datasets Trends and Details |Context=View Dataset trends on the '''Trend''' tab and genera...")
• 20:31, October 26, 2020 (diff | hist) . . (+3,226)‎ . . N Draft:PE-GPR/Staff/Help/CustomersPage ‎ (Created page with "{{Article |Standalone=No |DisplayName=View Customer Distribution and Details |TocName=View Customer Distribution and Details |Context=The Customers window enables you to view...")
• 20:31, October 26, 2020 (diff | hist) . . (+3,362)‎ . . N Draft:PE-GPR/Staff/Help/AgentsPage ‎ (Created page with "{{Article |Standalone=No |DisplayName=View Agent Distribution and Details |TocName=View Agent Distribution and Details |Context=The Agents window enables you to view detailed...")
• 20:30, October 26, 2020 (diff | hist) . . (+3,035)‎ . . N Draft:PE-GPR/Staff/Help/KPIOutcome ‎ (Created page with "{{Article |Standalone=No |DisplayName=View KPI outcome |TocName=View KPI outcome |Context=View how well Genesys Predictive Routing (GPR) optimizes your key performance indicat...")
• 20:30, October 26, 2020 (diff | hist) . . (+3,629)‎ . . N Draft:PE-GPR/Staff/Help/ModelAccuracy ‎ (Created page with "{{Article |Standalone=No |DisplayName=View model accuracy |TocName=View model accuracy |Context=View how well your model is performs over time, how accurate your model was whe...")
• 20:29, October 26, 2020 (diff | hist) . . (+5,357)‎ . . N Draft:PE-GPR/Staff/Help/AIMonitoring ‎ (Created page with "{{Article |Standalone=No |DisplayName=Monitor predictor feature coverage |TocName=Monitor predictor feature coverage |Context=Gain insight into your Machine Learning model per...")
• 20:29, October 26, 2020 (diff | hist) . . (+1,945)‎ . . N Draft:PE-GPR/Staff/Help/Reports ‎ (Created page with "{{ArticleUnstructured |DisplayName=What you can monitor |Platform=GenesysEngage-cloud |TocName=What you can monitor |Dimension=GPRAnalysis |Context=Genesys Predictive Routing...")
• 20:28, October 26, 2020 (diff | hist) . . (+3,077)‎ . . N Draft:PE-GPR/Staff/Help/Monitor Jobs ‎ (Created page with "{{Article |Standalone=No |DisplayName=View jobs Reports and Details |TocName=View jobs Reports and Details |Context=The '''Jobs''' window enables you to view the status and ou...")
• 20:27, October 26, 2020 (diff | hist) . . (+1,156)‎ . . N Draft:PE-GPR/Staff/Help/uploadOverview ‎ (Created page with "{{Article |Standalone=No |DisplayName=Upload data using the GPR web application |TocName=Upload data using the GPR web application |Context=The GPR web application can enable...") (current)
• 20:27, October 26, 2020 (diff | hist) . . (+7,020)‎ . . N Draft:PE-GPR/Staff/Help/UploadCustomers ‎ (Created page with "{{Article |Standalone=No |DisplayName=Upload Customer Profile data |TocName=Upload Customer Profile data |Context=Instructions for uploading data from a CSV file to the Custom...") (current)
• 20:26, October 26, 2020 (diff | hist) . . (+7,777)‎ . . N Draft:PE-GPR/Staff/Help/uploadAgents ‎ (Created page with "{{Article |Standalone=No |DisplayName=Upload Agent Profile data |TocName=Upload Agent Profile data |Context=Instructions for uploading agent data from a CSV file to the Agent...")
• 20:25, October 26, 2020 (diff | hist) . . (+6,115)‎ . . N Draft:PE-GPR/Staff/Help/Datasets ‎ (Created page with "{{Article |Standalone=No |DisplayName=Upload interaction and other data |TocName=Upload interaction and other data |Context=Predictive Routing datasets can include a broad ran...") (current)
• 20:21, October 26, 2020 (diff | hist) . . (+8,210)‎ . . Draft:PE-GPR/Staff/Help ‎
• 16:35, October 20, 2020 (diff | hist) . . (+5,228)‎ . . Draft:WID/HIW ‎
• 16:35, October 20, 2020 (diff | hist) . . (-5,228)‎ . . Draft:WID/HIW ‎ (Replaced content with "test") (Tag: Replaced)
• 20:25, October 19, 2020 (diff | hist) . . (-17)‎ . . Draft:PEC-AD/Current/Agent/ADVoice ‎
• 20:25, October 19, 2020 (diff | hist) . . (+15)‎ . . Draft:PEC-AD/Current/Agent/ADVoice ‎
• 17:52, October 19, 2020 (diff | hist) . . (-8)‎ . . Draft:PEC-AD/Current/Agent/ADVoice ‎
• 18:07, October 16, 2020 (diff | hist) . . (-878)‎ . . MediaWiki:Loginreqpagetext ‎
• 16:41, September 29, 2020 (diff | hist) . . (+7)‎ . . Draft:WID ‎ (Undo revision 67375 by WikiSysop (talk)) (Tag: Undo)
• 16:41, September 29, 2020 (diff | hist) . . (-7)‎ . . Draft:WID ‎
• 18:39, September 10, 2020 (diff | hist) . . (+266)‎ . . Draft:PEC-REP/Deprecation-Genesys Interactive Insights ‎
• 17:02, September 10, 2020 (diff | hist) . . (+58)‎ . . ROU ‎ (Published)
• 17:14, September 2, 2020 (diff | hist) . . (+36)‎ . . Draft:WID/Current/GCAPI/WebChat ‎
• 17:11, September 2, 2020 (diff | hist) . . (+77)‎ . . Draft:WID/Current/GCAPI/WebChat ‎
• 17:02, September 2, 2020 (diff | hist) . . (+41)‎ . . Draft:WID ‎
• 16:57, September 2, 2020 (diff | hist) . . (+42)‎ . . Draft:WID ‎
• 16:52, September 2, 2020 (diff | hist) . . (+23)‎ . . Draft:WID ‎
• 16:51, September 2, 2020 (diff | hist) . . (-21)‎ . . Draft:WID ‎
• 16:48, September 2, 2020 (diff | hist) . . (-25)‎ . . Draft:WID ‎
• 17:47, August 19, 2020 (diff | hist) . . (-2)‎ . . PE-GPR/9.0.0 ‎ (Published)

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