Base unit of content for Recording, QM and Interaction Analytics - 8.5.512.35
From Genesys Documentation
Component RN Definition[edit source]
| Component | Recording, QM and Interaction Analytics |
|---|---|
| Deployment Type | Genesys CX on Azure |
| Release Number | 8.5.512.35 (Change release number) |
| Release Type | |
| Highlight | Configurable size-limit for digital interactions.
New icons for Facebook and Twitter private social interactions. Resolved issues. |
| Boilerplate(s) Used | |
| Release Date | 2023-03-31 |
| Private Edition Release Date | |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List | |
| JQL | labels=WFOQ12023AzureRN |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only)
None yet! |
| Issue | Issue Category | Description | SupportingDocumentation |
|---|---|---|---|
| Issue | Issue Category | Description | SupportingDocumentation |
| WFOAZURE-2302 | New | Facebook and Twitter private social interactions are now represented with new icons in SpeechMiner W... | |
| WFOAZURE-1900 | New | SpeechMiner can now filter metadata (that is not required) sent to the system. You can configure the... | |
| WFOAZURE-2698 | New | The Indexer component now supports Elasticsearch version 7.17.6. | |
| WFOAZURE-2483 | Resolved Issue | Users with the context menu export permission are now able to download screen recordings only by usi... | |
| WFOAZURE-2716 | Resolved Issue | When accessing help from the report templates, the help topic for the selected report template is no... |
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