Base unit of content for Workforce Management - 8.5.219.58
From Genesys Documentation
Component RN Definition[edit source]
| Component | Workforce Management |
|---|---|
| Deployment Type | Genesys CX on AWS, Genesys CX on Azure |
| Release Number | 8.5.219.58 (Change release number) |
| Release Type | |
| Highlight | Intra-day Schedule Rebuild Wizard improvements and resolved issues. |
| Boilerplate(s) Used | |
| Release Date | 2022-12-08 |
| Private Edition Release Date | |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List | |
| JQL | labels = "wfmUPDDec22" |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only)
None yet! |
| Issue | Issue Category | Description | SupportingDocumentation |
|---|---|---|---|
| Issue | Issue Category | Description | SupportingDocumentation |
| WFM-32999 | New | Intra-day Schedule Rebuild Wizard now allows the user to select multiple days (within 2 weeks ... | Intra-Day Schedule Rebuild Wizard |
| WFM-36418 | New | You can now delete the Default forecasting objectives settings for activities if its settings ... | |
| WFM-36311 | New | Day off is now displayed as Day off in the Agent > Bidding view. Previously it was di... | |
| WFM-36513 | Resolved Issue | The process of saving agent schedules is now improved. Previously, an error occurred occasionally wh... | |
| WFM-36451 | Resolved Issue | Intra-day Re-optimization wizard now displays only the needed sites in the Activities tr... | |
| WFM-36417 | Resolved Issue | In the Supervisor login, on the Forecast Scenario > Staffing Build Wizard > Select activiti... | |
| WFM-36415 | Resolved Issue | The default value 0 (zero) is now saved for the Default forecasting objectives > ... | |
| WFM-36414 | Resolved Issue | In the Supervisor login, on the Forecast Scenario > Staffing Build wizard window, when the ... | |
| WFM-35986 | Resolved Issue | WFM Web now displays the available WFM Builders in the Configuration > Users module if the ... | |
| WFM-35475 | Resolved Issue | WFM Web now displays the correct alert message when a user does not have permission to delete a scen... | |
| WFM-33147 | Resolved Issue | The Activities tree performance is now improved in the WFM Web New UI. The tree now updates it... | |
| PCD-144279 WFM-36482, PCD-144279 | Resolved Issue | The Java portion of the WFM Web code base no longer uses the outdated SHA-1 signature algorithm and ... |
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