UseCases/Current/GenesysCloud/SL09
From Genesys Documentation
Revision as of 15:02, November 17, 2020 by Ed.jamer@genesys.com (talk | contribs) (Text replacement - "Altocloud([. ])" to "Predictive Engagement$1")
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Important
This use case is replaced by #mintydocs_link must be called from a MintyDocs-enabled page (UseCases/Current/GenesysCloud/SL09).
that comprehensively covers both Sales and Customer Service scenarios. This use case will be decommissioned at the end of June 2020.No results
Contents
Use Case Overview
Story and Business Context
Info needed.
Use Case Benefits*
The following benefits are based on benchmark information captured from Genesys customers and may vary based on industry, lines of business or Genesys product line: Info needed.
*You can sort all use cases according to their stated benefits here: Sort by benefits
Summary
Info needed.
Use Case Definition
Info needed.
Business and Distribution Logic
Business Logic
Info needed.
Customer-facing Considerations
Interdependencies
All required, alternate, and optional use cases are listed here, as well as any exceptions.
| All of the following required: | At least one of the following required: | Optional | Exceptions |
|---|---|---|---|
| None | None | None | None |
Document Version
Needs info.