About the Plugin for Workspace Desktop Edition
From Genesys Documentation
Revision as of 11:32, January 25, 2019 by DannaShirley (talk | contribs)
This is a draft page; the published version of this page can be found at ATC/Current/WDEPlugin/About.
Contents
The plugin for Workspace Desktop Edition presents customer journey information from content in PureEngage agent workspaces.
Deployment features
Deployment-related features of the Plugin for <meta charset="utf-8">Workspace Desktop Editioninclude:
- Support for Non-ClickOnce deployments with Workspace Desktop Edition
- Access control by roles and permissions
- HTTP forward proxy for outgoing traffic from agent workstation