About the Workspace Desktop Edition Plugin

From Genesys Documentation
Revision as of 15:30, December 4, 2018 by Bgrenon (talk | contribs) (Text replacement - "Altocloud" to "{{MINTYDOCSPRODUCT}}")
Jump to: navigation, search
This is a draft page; the published version of this page can be found at ATC/Current/WDEPlugin/About.

The plugin for Workspace Desktop Edition presents customer journey information from content in PureEngage agent workspaces.

Deployment features

Deployment-related features of the Plugin include:

  • Support for Non-ClickOnce deployments with Workspace Desktop Edition
  • Access control by roles and permissions
  • HTTP forward proxy for outgoing traffic from agent workstation