UseCases/Current/GenesysCloud/CE01
From Genesys Documentation
Revision as of 11:30, July 15, 2020 by WikiSysop (talk | contribs) (WikiSysop moved page UseCases/Current/PureCloud/CE01 to UseCases/Current/GenesysCloud/CE01: Text replacement - "PureCloud" to "GenesysCloud")
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Important
Genesys Call Routing (CE01) will be consolidated into #mintydocs_link must be called from a MintyDocs-enabled page (UseCases/Current/GenesysCloud/CE01).
and it is set to be decommissioned by end of June 2020. Please use the new use case for new opportunities. No results
Contents
Use Case Overview
Story and Business Context
Info needed.
Use Case Benefits*
The following benefits are based on benchmark information captured from Genesys customers and may vary based on industry, lines of business or Genesys product line: Info needed.
*You can sort all use cases according to their stated benefits here: Sort by benefits
Summary
Info needed.
Use Case Definition
Info needed.
Business and Distribution Logic
Business Logic
Info needed.
Customer-facing Considerations
Interdependencies
All required, alternate, and optional use cases are listed here, as well as any exceptions.
| All of the following required: | At least one of the following required: | Optional | Exceptions |
|---|---|---|---|
| None | None | None | None |
Document Version
Needs info.