About the Altocloud Workspace Desktop Edition Plugin - Genesys Documentation

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This is a draft page; the published version of this page can be found at ATC/Current/WDEPlugin/About.

Contents

1 Deployment features

The Altocloud plugin for Workspace Desktop Edition presents customer journey information from Altocloud content in PureEngage agent workspaces.

Deployment features

Deployment-related features of the Altocloud Plugin include:

Support for Non-ClickOnce deployments with Workspace Desktop Edition
Access control by roles and permissions
HTTP forward proxy for outgoing traffic from agent workstation

Retrieved from "https://all.docs.genesys.com/Draft:ATC/Current/WDEPlugin/About (2025-06-19 13:57:48)"

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