Base unit of content for Agent Workspace - 100.0.012.0293
From Genesys Documentation
Component RN Definition[edit source]
| Component | Agent Workspace |
|---|---|
| Deployment Type | Private Edition, Genesys CX on AWS |
| Release Number | 100.0.012.0293 (Change release number) |
| Release Type | |
| Highlight | Resolved issues and improvement. |
| Boilerplate(s) Used | |
| Release Date | 2024-10-11 |
| Private Edition Release Date | 2024-10-07 |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List | |
| JQL | issue = WWE-4927 |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only) |
| Issue | Issue Category | Description | SupportingDocumentation |
|---|---|---|---|
| Issue | Issue Category | Description | SupportingDocumentation |
| WWE-4837 | New | Agent Workspace now ensures that the number of recipients in Outbound Emails stays within the config... | |
| WWE-4919 | Resolved Issue | For Private Edition: WebRTC in-browser client now retrieves a call from hold successfully wh... | |
| WWE-4927 | Resolved Issue | Agent Workspace now displays all available timeslots when creating a Genesys Engagement Services (GE... |
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