Base unit of content for Recording, QM and Interaction Analytics - 8.5.512.31
From Genesys Documentation
Component RN Definition[edit source]
| Component | Recording, QM and Interaction Analytics |
|---|---|
| Deployment Type | Genesys CX on Azure |
| Release Number | 8.5.512.31 (Change release number) |
| Release Type | |
| Highlight | *Resolved Issues |
| Boilerplate(s) Used | |
| Release Date | 2022-06-20 |
| Private Edition Release Date | |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List | |
| JQL | issuekey in (WFOAZURE-1440) |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only)
None yet! |
| Issue | Issue Category | Description | SupportingDocumentation |
|---|---|---|---|
| Issue | Issue Category | Description | SupportingDocumentation |
| WFOAZURE-1440 | Resolved Issue | When exporting the performance profile report to PDF, the generated PDF no longer includes any blank... | |
| WFOAZURE-1191 | Resolved Issue | When processing the interactions, Fetcher now decodes the encoded characters in the workgroup correc... | |
| WFOAZURE-1101 | Resolved Issue | SpeechMiner now calculates the form score correctly, even if only the free form question is answered... | |
| WFOAZURE-1090 | Resolved Issue | The Choose from list questionnaire in the form now shows the scores correctly based on your se... | |
| WFOAZURE-1679 | Known Issue | In the Reports menu, Interactions Filter displays the unsupported interaction types such... |
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