From Genesys Documentation
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}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
|Platform=GenesysEngage-cloud | |Platform=GenesysEngage-cloud | ||
| − | |Title=Use Workforce Engagement Management features in | + | |Title=Use Workforce Engagement Management features in GenesysCloud |
|Description=Through integration between Genesys Engage cloud and Genesys Cloud, take advantage of the Workforce Engagement Management (WEM) feature suite that resides in Genesys Cloud. | |Description=Through integration between Genesys Engage cloud and Genesys Cloud, take advantage of the Workforce Engagement Management (WEM) feature suite that resides in Genesys Cloud. | ||
|Links=*{{Link-Standalone|topic=Solution/GenesysEngageWEM}} | |Links=*{{Link-Standalone|topic=Solution/GenesysEngageWEM}} | ||
Revision as of 18:26, March 19, 2021
This is a draft page; the published version of this page can be found at Solution.
Genesys Predictive Engagement with advanced chat routing
Third-party integrations
Use Genesys Predictive Engagement in Genesys Engage on-premises
Use Predictive Engagement in Genesys Multicloud CX
Through integration, gain access to Workforce Engagement Management features that reside in Genesys Cloud CX
PureConnect Solution Guides
Feature coming soon