From Genesys Documentation
| Line 40: | Line 40: | ||
|Title=Third-party integrations | |Title=Third-party integrations | ||
|Links=*{{Link-Standalone|topic=Solution/Profile_Lookup_with_Adobe_Experience_Platform|display text=Profile lookup with Adobe Experience Platform}} | |Links=*{{Link-Standalone|topic=Solution/Profile_Lookup_with_Adobe_Experience_Platform|display text=Profile lookup with Adobe Experience Platform}} | ||
| + | |Columns=No | ||
| + | }}{{MintyDocsProductLandingSections | ||
| + | |Platform=Multicloud integrations | ||
| + | |Title=WEM for Engage cloud | ||
| + | |Description=Through integration between Genesys Engage cloud and Genesys Cloud, take advantage of the Workforce Engagement Management (WEM) feature suite that resides in Genesys Cloud. | ||
| + | |Links=*{{Link-Standalone|topic=Solution/GenesysEngageWEM}} | ||
|Columns=No | |Columns=No | ||
}} | }} | ||
Revision as of 18:19, March 19, 2021
This is a draft page; the published version of this page can be found at Solution.
Genesys Predictive Engagement with advanced chat routing
Third-party integrations
Use Genesys Predictive Engagement in Genesys Engage on-premises
Use Predictive Engagement in Genesys Multicloud CX
Through integration, gain access to Workforce Engagement Management features that reside in Genesys Cloud CX
PureConnect Solution Guides
Feature coming soon