Difference between revisions of "Template: SMART UseCase"
From Genesys Documentation
| Line 202: | Line 202: | ||
}} | }} | ||
| − | + | ==Customer-facing Considerations== | |
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
===Interdependencies=== | ===Interdependencies=== | ||
All required, alternate, and optional use cases are listed here, as well as any exceptions. | All required, alternate, and optional use cases are listed here, as well as any exceptions. | ||
| Line 268: | Line 251: | ||
}} | }} | ||
|} | |} | ||
| + | |||
| + | ===General Assumptions=== | ||
| + | {{#cargo_query: | ||
| + | tables=SMART_UseCase | ||
| + | |fields= | ||
| + | GeneralAssumptions | ||
| + | |where=SMART_UseCase._pageName="{{FULLPAGENAME}}" | ||
| + | |default=N/A | ||
| + | }} | ||
| + | ===Customer Responsibilities=== | ||
| + | {{#cargo_query: | ||
| + | tables=SMART_UseCase | ||
| + | |fields= | ||
| + | CustomerAssumptions | ||
| + | |where=SMART_UseCase._pageName="{{FULLPAGENAME}}" | ||
| + | |default=N/A | ||
| + | }} | ||
{{#switch:{{#explode:{{FULLPAGENAME}}|/|2}} | {{#switch:{{#explode:{{FULLPAGENAME}}|/|2}} | ||
|GenesysCloud= | |GenesysCloud= | ||
Revision as of 16:24, February 9, 2021
This is the "SMART UseCase" template.
It should be called in the following format:
{{SMART UseCase
|MintyDocsVersion=
|MintyDocsProduct=
|MintyDocsManual=
|ID=
|Title=
|Offering=
|UCOverview=
|UCSummary=
|Description=
|PainPoints=
|DesiredState=
|BuyerPersonas=
|QualifyingQuestions=
|MaturityLevel=
|SellableItems=
|CloudAssumptions=
|PremiseAssumptions=
|CloudAssumptionsAdditional=
|PremiseAssumptionsAdditional=
|CloudAssumptionsAdditional_Sales=
|PremiseAssumptionsAdditional_Sales=
|BusinessLogic=
|DistributionLogic=
|CustomerInterfaceRequirements=
|AgentDeskRequirements=
|OperationalRequirements=
|RealTimeReporting=
|HistoricalReporting=
|GeneralAssumptions=
|CustomerAssumptions=
|RequiresAll=
|RequiresOr=
|Optional=
|Exceptions=
|Requires=
|Conditions=
|Video=
|RelatedDocs=
|DocVersion=
}}
Edit the page to see the template text.
This template defines the table "SMART_UseCase". View table.