From Genesys Documentation
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|Platform=GenesysEngage-cloud | |Platform=GenesysEngage-cloud | ||
|Type=Get Started | |Type=Get Started | ||
| − | |Title= | + | |Title=Use Predictive Engagement in Genesys Engage cloud |
|Description=An overview of the process to integrate Genesys Predictive Engagement into your contact center. | |Description=An overview of the process to integrate Genesys Predictive Engagement into your contact center. | ||
| − | |Links=* {{Link-Standalone|topic=Solution/PredictiveEngagementEngagecloud}} | + | |Links=*{{Link-Standalone|topic=Solution/PredictiveEngagementEngagecloud}} |
|Columns=No | |Columns=No | ||
}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
Revision as of 17:20, December 15, 2020
This is a draft page; the published version of this page can be found at Solution.
Genesys Predictive Engagement with advanced chat routing
Third-party integrations
Use Genesys Predictive Engagement in Genesys Engage on-premises
Use Predictive Engagement in Genesys Multicloud CX
Through integration, gain access to Workforce Engagement Management features that reside in Genesys Cloud CX
PureConnect Solution Guides
Feature coming soon