Difference between revisions of "Draft: ATC/Current/WDEPlugin/About"

From Genesys Documentation
Jump to: navigation, search
Line 5: Line 5:
 
|Context=Deploy the Altocloud plugin for Workspace Desktop Edition.
 
|Context=Deploy the Altocloud plugin for Workspace Desktop Edition.
 
}}
 
}}
The Altocloud Workspace Desktop Edition Plugin presents Altocloud customer journey data to PureEngage agents through a tab in the agent desktop.
+
The Altocloud Plugin for Workspace Desktop Edition presents Altocloud customer journey data to PureEngage agents through the ALTOCLOUD tab in the agent desktop.
  
[[File:WDE gadgets.png|medium]]
+
* Key deployment features for the Altocloud Plugin for Workspace Desktop Edition include:
 +
* Support for both ClickOnce and Non-ClickOnce deployments with Workspace Desktop Edition
 +
* Access control by roles and permissions
 +
HTTP forward proxy for outgoing traffic from agent workstation
 +
 
 +
[[File:WDE gadgets.png|thumbnail]]

Revision as of 18:07, October 30, 2018

This is a draft page; the published version of this page can be found at ATC/Current/WDEPlugin/About.



Deploy the Altocloud plugin for Workspace Desktop Edition.

The Altocloud Plugin for Workspace Desktop Edition presents Altocloud customer journey data to PureEngage agents through the ALTOCLOUD tab in the agent desktop.

  • Key deployment features for the Altocloud Plugin for Workspace Desktop Edition include:
  • Support for both ClickOnce and Non-ClickOnce deployments with Workspace Desktop Edition
  • Access control by roles and permissions

HTTP forward proxy for outgoing traffic from agent workstation

WDE gadgets.png