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| | |Context=This section explains how to configure the Adapter. | | |Context=This section explains how to configure the Adapter. |
| | |Section={{Section | | |Section={{Section |
| | + | |sectionHeading=Configure Microsoft Dynamics 365 CIF Solution |
| | + | |Type=Unstructured |
| | + | |Status=No |
| | + | }}{{Section |
| | + | |sectionHeading=Configure softphon_iwsconfigCIFWWE.js JavaScript file |
| | |Type=Unstructured | | |Type=Unstructured |
| − | |freetext=Configure Microsoft Dynamics 365 CIF SolutionThis procedure is to explain how to configure Microsoft Dynamics 365 CIF application
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| − | # Open CIF application: Click on Dynamics 365 drop down and select Channel Integration Framework.
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| − | # Create a new channel provider: Click on “+ New”.
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| − | # <span class="TextRun SCXW18642842 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW18642842 BCX0">The following parameters must be provided:
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| − | #* Name: any name
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| − | #* Label: Gplus Adapter for MS Dynamics 365
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| − | #* Channel URL:https://dynamicsurl/WebResources/softphon_index_wwe.html
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| − | #* Enable Outbound Communication: Yes / No
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| − | #* Channel Order: 1
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| − | #* API Version: 1.0
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| − | #* Trusted Domain:
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| − | #* Custom Parameters: { "InstanceURL": Pure Engage Cloud URL, "Logo": "/webresources/softphon_microsoft.png", "Width": 470 }<span class="TextRun SCXW18642842 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW18642842 BCX0">Configure Channel provider parameters.</span></span></span></span>
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| − | <span class="TextRun SCXW18642842 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW18642842 BCX0"><span class="TextRun SCXW18642842 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW18642842 BCX0"><span class="TextRun SCXW18642842 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW18642842 BCX0"><span class="TextRun SCXW18642842 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW18642842 BCX0">Configuresoftphon_iwsconfigCIFWWE.js JavaScript file</span></span></span></span></span></span></span></span>
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| − | # <span class="TextRun SCXW18642842 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW18642842 BCX0"><span class="TextRun SCXW18642842 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW18642842 BCX0"><span class="TextRun SCXW18642842 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW18642842 BCX0"><span class="TextRun SCXW18642842 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW18642842 BCX0">Select the Web Resources Zip (PureEngageCloudConnectorforCIF_9.0.zip)</span></span></span></span></span></span></span></span>
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| − | # Opensoftphon_iwsconfigCIFWWE.js:<br />
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| − | var params = {<br /> context: this,<br /> integrationType: "wwe",<br /> layoutType : "widget",<br /> stylePath: "/webresources/softphon_wwe_mainstyle.css",<br /> instance: window.Softphone.InstanceURL,<br /> layoutPath: "/webresources/softphon_wwe_mainui.html",<br /> branding: window.Softphone.Logo,<br /> plugins: [<br /> { path: "/webresources/softphon_wwe_mainui.js",<br /> className: "mainui",<br /> objectName: "mainui",<br /> parameters: { "topView": "CommunicatorView"}<br /> },<br /> { path: "/webresources/softphon_wwe_interactionbar.js",<br /> className: "interactionbar",<br /> objectName: "interactionbar", <br /> parameters: { "TOOLTIP": { "voice" : "callType,direction,call.state,call.phoneNumber"} }<br /> }<br /> ]<br />};log.setLogLevel(enumloglevel.debug);<br />$(document).ready(function(){<br /> iwscore.initCTI(params);<br /> iwscore.enableCTI(); <br />});
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| − | {{{!}} class="wikitable"
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| − | {{!}}-
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| − | {{!}}{{!}}Key
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| − | {{!}}{{!}}Value
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| − | {{!}}{{!}}Description
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| − | {{!}}-
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| − | {{!}}{{!}}branding
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| − | {{!}}{{!}}default:window.Softphone.Logo
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| − |
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| − | possible value: any valid logo web resources ( e.g.: "/webresources/softphon_microsoft.png")
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| − |
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| − |
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| − | {{!}}{{!}}default: logo is retrieved from CIF configuration
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| − |
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| − | possible value: the path where the file name is stored
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| − |
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| − |
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| − | {{!}}-
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| − | {{!}}{{!}}topView<br />
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| − | {{!}}{{!}}default:CommunicatorView
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| − |
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| − |
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| − | possible value: CommunicatorView,PerformaceTrackerView
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| − |
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| − |
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| − | {{!}}{{!}}possibility to visualize menu buttons outside the dropdown menu
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| − | {{!}}}
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| | |Status=No | | |Status=No |
| | }} | | }} |
| | }} | | }} |
This is a draft page; it has not yet been published.
