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|Description=Learn about the advanced PureCloud features that enable you to offer a targeted and customized chat solution to customers.
 
|Description=Learn about the advanced PureCloud features that enable you to offer a targeted and customized chat solution to customers.
 
|Links=* {{Link-AnywhereElse|product=Solution|topic=ChatSolutions|standalone}}
 
|Links=* {{Link-AnywhereElse|product=Solution|topic=ChatSolutions|standalone}}
*{{#mintydocs_link:topic=ChatSolutions|standalone}}
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*{{#mintydocs_link:topic=Solutions/ChatSolutions|standalone}}
 
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|workspace_id=Solution
 
|workspace_id=Solution
 
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Revision as of 19:31, October 18, 2019

This is a draft page; the published version of this page can be found at Solution.
Click on any of the following to see the documentation for that version:

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Genesys Predictive Engagement with advanced chat routing

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PureConnect Solution Guides

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Use Genesys Predictive Engagement in Genesys Engage on-premises

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Use Predictive Engagement in Genesys Multicloud CX

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Through integration, gain access to Workforce Engagement Management features that reside in Genesys Cloud CX

Retrieved from "https://all.docs.genesys.com/Draft:Solution (2025-07-14 22:38:41)"