Difference between revisions of "RN/Recording QM and Interaction Analytics/8.5.510.54"

Latest revision as of 07:01, September 27, 2023

Component	Recording, QM and Interaction Analytics
Deployment Type	Genesys CX on AWS
Release Number	8.5.510.54 (Change release number)
Release Type
Highlight	Resolved issue.
Boilerplate(s) Used
Release Date	2023-07-31
Private Edition Release Date
Mixed Mode Release ReleaseDate
Private Edition Containers List
JQL	labels=smrn8551054
Links	Links to customer-facing pages in use: Draft:ReleaseNotes/Current/GenesysEngage-cloud/Recording ReleaseNotes/Current/GenesysEngage-cloud/Recording
Test Links	Links to test pages (for RN Admins only) None yet!

Issue	Issue Category	Description	SupportingDocumentation
Issue	Issue Category	Description	SupportingDocumentation
PRSM-29223	Resolved Issue	After the context menu in Chrome was disabled for enhanced security, users were unable to export scr...

@@ Line 11: / Line 11: @@
 |Content=Due to security issue we disabled the context menu in Chrome. After this change customers were not able to export screen recordings. Now, customers can export screen recordings by using the export option in more actions menu. This export is only available for single recording, it’s disabled for batch export of recordings.
 |LocalContent=After the context menu in Chrome was disabled for enhanced security, users were unable to export screen recordings. Now, customers can export screen recordings by using the '''Export''' option in the '''More Actions''' menu. This export is only available for single recordings. Batch export of recordings is disabled.
+'''Note''': For the screen recording '''Export''' option to be enabled for a user, the user must have the '''Enable Video Context Menu''' permission enabled.
 }}