Difference between revisions of "Draft: RN/ServiceClient API/100.0.002.0161"
From Genesys Documentation
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| + | |ComponentId=b07a1886-149e-4848-99b0-16b87aa56b21 | ||
| + | |JQL=labels = wwe-january-23 ORDER BY created DESC | ||
| + | |DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1, 8b480b3c-2733-433a-9166-eab2c2d0663a | ||
| + | |ReleaseDate=2023-01-17 | ||
| + | |PrivateEditionReleaseDate=2023-01-17 | ||
| + | }} | ||
| + | {{Issue | ||
| + | |TicketNumber=WWE-55 | ||
| + | |IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72 | ||
| + | |Content=_[SCAPI]:__[AWS][Azure][Private]:_The Service Client API -has been extended to- now handles the following operations depending on the media:* Single-step transfer* Single-step conference* Consultation* Complete a consultation to a transfer or a conference.The targeted objects can be:* A phone number for calls(custom contact)* An interaction queue for eServices interactions* An agent * An agent group* A skill* A routing pointAlso, -we have also introduced an- a new operation is now available for the voice dial to specify extensions. | ||
| + | |LocalContent=The '''Service Client API''' now handles the following operations depending on the media: | ||
| + | * Single-step transfer | ||
| + | * Single-step conference | ||
| + | * Consultation | ||
| + | * Complete a consultation to a transfer or a conference. | ||
| − | + | The targeted objects can be: | |
| + | |||
| + | * A phone number for calls (custom contact) | ||
| + | * An interaction queue for eServices interactions | ||
| + | * An agent, an agent group, a skill, and a routing point | ||
| + | |||
| + | Also, a new operation is now available for the voice dial feature to specify extensions. | ||
| + | }} | ||
Revision as of 17:00, January 12, 2023
This is a draft page; it has not yet been published.
Component RN Definition[edit source]
| Component | Service Client API |
|---|---|
| Deployment Type | Genesys CX on AWS, Genesys CX on Azure, Private Edition |
| Release Number | 100.0.002.0161 (Change release number) |
| Release Type | |
| Highlight | |
| Boilerplate(s) Used | |
| Release Date | 2023-01-17 |
| Private Edition Release Date | 2023-01-17 |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List | |
| JQL | labels = wwe-january-23 ORDER BY created DESC |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only)
None yet! |
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