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| − | {{Article
| + | #REDIRECT [[https://google.com]] |
| − | |Standalone=Yes
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| − | |DisplayName={{MINTYDOCSPRODUCT}} - Salesforce Lightning integration
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| − | |Context=Integrate {{MintyDocsProduct}} in Salesforce Lightning so that agents can view customer journey data.
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| − | |ComingSoon=Yes
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| − | |Platform=GenesysCloud
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| − | |Section={{Section
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| − | |sectionHeading=Configuration options
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| − | |anchor=ConfigurationOptions
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| − | |alignment=Vertical
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| − | |structuredtext=An administrator can configure Salesforce Lightning Experience to display the customer journey data to agents as a utility bar, embedded in a record details page, or as its own custom page.
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| − | For more information about the configuration options, see [https://help.mypurecloud.com/?p=228636 Customer journey in the Genesys Cloud CX embedded clients].
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| − | For more information about the customer journey data that agents see, see {{Link-AnywhereElse|product=ATC|version=Current|manual=AgentGuide|topic=GPE_Customer_journey|display text=Customer journey}}.
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| − | |Status=No
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| − | }}{{Section
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| − | |sectionHeading=Customer Journey utility bar
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| − | |alignment=Vertical
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| − | |structuredtext=[[File:Customer journey utility sf.png|link=https://all.docs.genesys.com/File:Customer_journey_utility_sf.png]]
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| − | |Status=No
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| − | }}{{Section
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| − | |sectionHeading=Record details page
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| − | |alignment=Vertical
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| − | |structuredtext=[[File:Customer journey embedded record sf.png|link=https://all.docs.genesys.com/File:Customer_journey_embedded_record_sf.png]]
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| − | |Status=No
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| − | }}{{Section
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| − | |sectionHeading=Custom page
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| − | |alignment=Vertical
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| − | |structuredtext=[[File:Customer journey lightning page sf.png|link=https://all.docs.genesys.com/File:Customer_journey_lightning_page_sf.png]]
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| − | |Status=No
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| − | }}
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| − | |urlname=GPESFLightning
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| − | |product=Draft:ATC
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| − | }}
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Latest revision as of 10:00, December 2, 2022
This is a draft page; the published version of this page can be found at
ATC/GPESFLightning.
