Difference between revisions of "Draft: RN/Recording QM and Interaction Analytics/8.5.512.33"
From Genesys Documentation
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|TicketNumber=WFOAZURE-2113 | |TicketNumber=WFOAZURE-2113 | ||
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1 | |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1 | ||
| − | |LocalContent= | + | |LocalContent=A search performed with more than one term in the Search Filter now returns the required interactions. Previously, the search performed with multiple terms didn’t return any interactions. |
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{{Issue | {{Issue | ||
|TicketNumber=WFOAZURE-1971 | |TicketNumber=WFOAZURE-1971 | ||
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1 | |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1 | ||
| − | |LocalContent=If a topic has terms with single word, then the single word term is now recognized only | + | |LocalContent=If a topic has terms with a single word, then the single word term is now recognized only as a complete word and not as part of other words. For example, the term “age" doesn’t recognize and match the words such as “coverage”, ”package”, and so on. Previously, the single word term in the topic recognized similar terms even if the term was part of the words. |
}} | }} | ||
{{Issue | {{Issue | ||
|TicketNumber=WFOAZURE-1903 | |TicketNumber=WFOAZURE-1903 | ||
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1 | |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1 | ||
| − | |LocalContent=When a digital interaction only | + | |LocalContent=When a digital interaction has only an open HTML tag and the text content type is not set to HTML, the text after the open HTML tag now appears in the UI. Also, if the custom tag is within the HTML tag, and if the text content type is not set to HTML, the custom tag now appears in the UI. Previously, in such scenarios, the text after the open HTML tag and the custom tag didn’t appear in the UI. |
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{{Issue | {{Issue | ||
|TicketNumber=PRSM-28895 | |TicketNumber=PRSM-28895 | ||
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1 | |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1 | ||
| − | |LocalContent= | + | |LocalContent=The metadata fields for the Metadata Frequency report now appear in alphabetical order. |
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{{Issue | {{Issue | ||
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|TicketNumber=PRSM-28644 | |TicketNumber=PRSM-28644 | ||
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1 | |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1 | ||
| − | |LocalContent=If an interaction is sent with multiple programs tagged, then the interaction is tagged to the recent program. | + | |LocalContent=If an interaction is sent with multiple programs tagged, then the interaction is now tagged to the recent program. |
}} | }} | ||
{{Issue | {{Issue | ||
|TicketNumber=WFOAZURE-2035 | |TicketNumber=WFOAZURE-2035 | ||
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1 | |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1 | ||
| − | |LocalContent=Usage Tracking report execution is now optimized to improve its performance. | + | |LocalContent=The Usage Tracking report execution is now optimized to improve its performance. |
}} | }} | ||
{{Issue | {{Issue | ||
Revision as of 09:30, September 30, 2022
This is a draft page; it has not yet been published.
Component RN Definition[edit source]
| Component | Recording, QM and Interaction Analytics |
|---|---|
| Deployment Type | Genesys CX on Azure |
| Release Number | 8.5.512.33 (Change release number) |
| Release Type | |
| Highlight | Includes support for SMS interaction and resolved issues. |
| Boilerplate(s) Used | |
| Release Date | 2022-09-30 |
| Private Edition Release Date | |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List | |
| JQL | issuekey in (PRSM-28856) |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only)
None yet! |
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