Difference between revisions of "RN/DigitalChannels/100.0.125.3946"

Latest revision as of 16:11, September 7, 2022

Component RN Definition[edit source]

Component	Digital Channels
Deployment Type	Genesys CX on AWS, Mixed mode
Release Number	100.0.125.3946 (Change release number)
Release Type
Highlight	This release is no longer available.
Boilerplate(s) Used
Release Date	2022-08-16
Private Edition Release Date
Mixed Mode Release ReleaseDate	2022-08-16
Private Edition Containers List
JQL	NA
Links	Links to customer-facing pages in use: Draft:ReleaseNotes/Current/GenesysEngage-cloud/Digital Channels ReleaseNotes/Current/GenesysEngage-cloud/Digital Channels
Test Links	Links to test pages (for RN Admins only) None yet!

Issue	Issue Category	Description	SupportingDocumentation
Issue	Issue Category	Description	SupportingDocumentation
	Known Issue	This release is no longer available to most Multicloud CX customers. A new release is being prepared...

@@ Line 1: / Line 1: @@
 {{ComponentRN
 |ComponentId=074d8cb2-e6a5-4df8-97d2-d1044727c558
-|JQL=issue in (NEXUS-8349, NEXUS-9402, NEXUS-9451)
+|JQL=NA
 |DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 577e188b-36c5-4733-86a7-e1d0d6564aff
 |ReleaseDate=2022-08-16
 |MixedModeReleaseDate=2022-08-16
-|Highlight=Digital Channels now supports reporting of attached user data for public social interactions.
+|Highlight=This release is no longer available.
 }}
 {{Issue
-|TicketNumber=NEXUS-9451
-|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
-|Content=Digital Channels now supports the data reporting of public social interactions (Facebook public and Twitter Public messages). Previously, only private messages on Facebook and Twitter were supported.
-|LocalContent=Digital Channels now supports the reporting of attached user data for public social interactions (for Facebook and Twitter). Previously, only private messages on Facebook and Twitter were supported.
-}}
-{{Issue
-|TicketNumber=NEXUS-8349
-|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
-|Content=\[KNOWN ISSUE]:When an agent downloads an attachment from a Twitter or Facebook message, the file name might contain caption text and have no file extension.*Workaround:* The agent can rename the attachment file and add the appropriate file extension using one of the supported file types: *.jpg, *.png, *.gif.\[Resolved Issue]Attachments in Twitter or Facebook messages are now downloaded with the complete file names and extensions. Previously, the file name might contain caption text and had no file extension.
-|LocalContent=Attachments in Twitter and Facebook messages are now downloaded with the complete file names and extensions. Previously, the file names contained caption text and had no extension.
-}}
-{{Issue
-|TicketNumber=NEXUS-9305
-|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
-|LocalContent=The Nexus AI Connector now considers the Google Dialogflow CX DTMF settings.
-}}
-{{Issue
-|TicketNumber=NEXUS-9484
-|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
-|LocalContent=Agents can now click an image in a chat interaction to expand it. Previously, when the agent had multiple interactions, the images were not expanded.
-}}
-{{Issue
-|TicketNumber=NEXUS-9110
 |IssueCategoryId=7677e764-86f7-44e3-92bc-f13b59c71260
-|LocalContent='''Limitation:''' Chat interactions do not support Standard Responses consisting of HTML tags or a combination of HTML and plain texts. In chat interactions, use plain text in Standard Responses.
+|LocalContent=This release is no longer available to most Multicloud CX customers. A new release is being prepared to correct an identified issue and will include the planned features.
 }}

Difference between revisions of "RN/DigitalChannels/100.0.125.3946"

Latest revision as of 16:11, September 7, 2022

Component RN Definition[edit source]

Contents