From Genesys Documentation
| Line 10: | Line 10: | ||
|Platform=GenesysCloud | |Platform=GenesysCloud | ||
|Type=Get Started | |Type=Get Started | ||
| − | |Title= | + | |Title=Genesys Predictive Engagement with advanced chat routing |
| − | |Description=Learn about the advanced Genesys Cloud features that | + | |Description=Learn about the advanced Genesys Cloud features that allow you to offer a targeted and customized chat solution to customers. |
| − | |Links=* | + | |Links=*{{Link-Standalone|topic=Solution/ChatSolutions}} |
|Columns=No | |Columns=No | ||
}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
Revision as of 15:39, November 13, 2020
This is a draft page; the published version of this page can be found at Solution.
Genesys Predictive Engagement with advanced chat routing
Third-party integrations
Use Genesys Predictive Engagement in Genesys Engage on-premises
Use Predictive Engagement in Genesys Multicloud CX
Through integration, gain access to Workforce Engagement Management features that reside in Genesys Cloud CX
PureConnect Solution Guides
Feature coming soon