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{{MintyDocsProduct | {{MintyDocsProduct | ||
|WithTabber=Yes | |WithTabber=Yes | ||
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|displayname=Solutions | |displayname=Solutions | ||
|contentarea=Shared | |contentarea=Shared | ||
|landingpage=No | |landingpage=No | ||
|definition=Find high-level overviews describing Genesys offerings. | |definition=Find high-level overviews describing Genesys offerings. | ||
| − | | | + | |Platforms=GenesysCloud, GenesysEngage-onpremises |
|ComingSoon=No | |ComingSoon=No | ||
|MintyDocsProductLandingSections={{MintyDocsProductLandingSections | |MintyDocsProductLandingSections={{MintyDocsProductLandingSections | ||
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|Type=Get Started | |Type=Get Started | ||
|Title=Third-party integrations | |Title=Third-party integrations | ||
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|Links=*{{Link-Standalone|topic=Solution/Profile_Lookup_with_Adobe_Experience_Platform|display text=Profile lookup with Adobe Experience Platform}} | |Links=*{{Link-Standalone|topic=Solution/Profile_Lookup_with_Adobe_Experience_Platform|display text=Profile lookup with Adobe Experience Platform}} | ||
|Columns=No | |Columns=No | ||
}} | }} | ||
| + | |Platform=PureConnect, GenesysCloud, GenesysEngage-onpremises | ||
|workspace_id=Solution | |workspace_id=Solution | ||
}} | }} | ||
Revision as of 13:48, July 20, 2020
This is a draft page; the published version of this page can be found at Solution.
Genesys Predictive Engagement with advanced chat routing
Third-party integrations
Use Genesys Predictive Engagement in Genesys Engage on-premises
Use Predictive Engagement in Genesys Multicloud CX
Through integration, gain access to Workforce Engagement Management features that reside in Genesys Cloud CX