Difference between revisions of "Draft: GAMD/Current/Admin/Adapter configuration"
From Genesys Documentation
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|Section={{Section | |Section={{Section | ||
|sectionHeading=Configure Microsoft Dynamics 365 CIF Solution | |sectionHeading=Configure Microsoft Dynamics 365 CIF Solution | ||
| − | | | + | |Standalone=No |
| − | | | + | |ComingSoon=No |
| + | |alignment=Vertical | ||
| + | |structuredtext=The following procedure explains how to configure Microsoft Dynamics 365 CIF application: | ||
# Open the CIF application by clicking on Microsoft Dynamics 365 drop-down menu and selecting '''Channel Integration Framework'''. | # Open the CIF application by clicking on Microsoft Dynamics 365 drop-down menu and selecting '''Channel Integration Framework'''. | ||
# Create a new channel provider by clicking on '''+ New'''. | # Create a new channel provider by clicking on '''+ New'''. | ||
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}}{{Section | }}{{Section | ||
|sectionHeading=Configure softphon_iwsconfigCIFWWE.js JavaScript file | |sectionHeading=Configure softphon_iwsconfigCIFWWE.js JavaScript file | ||
| − | | | + | |Standalone=No |
| − | | | + | |ComingSoon=No |
| + | |Status=No | ||
| + | |alignment=Vertical | ||
| + | |structuredtext=The following procedure explains how to configure the softphon_iwsconfigCIFWWE.js JavaScript file: | ||
# Select the Web Resources Zip File (PureEngageCloudConnectorforCIF_9.0.zip). | # Select the Web Resources Zip File (PureEngageCloudConnectorforCIF_9.0.zip). | ||
# Open softphon_iwsconfigCIFWWE.js: | # Open softphon_iwsconfigCIFWWE.js: | ||
Revision as of 14:35, January 17, 2020
This is a draft page; it has not yet been published.
{{Article |Standalone=No |DisplayName=Gow to configure the Adapter |Platform=PureEngage |TocName=Adapter configuration |ComingSoon=No |Context=This section explains how to configure the Gplus Adapter. |Section=
Configure Microsoft Dynamics 365 CIF Solution
The following procedure explains how to configure Microsoft Dynamics 365 CIF application:
- Open the CIF application by clicking on Microsoft Dynamics 365 drop-down menu and selecting Channel Integration Framework.
- Create a new channel provider by clicking on + New.
- The following parameters must be provided:
- Name: any name
- Label: Gplus Adapter for MS Dynamics 365
- Channel URL: "https://dynamicsurl/WebResources/softphone_index_wwe.html"
- Enable Outbound Communication: Yes / No
- Channel Order: 1
- API Version: 1.0
- Trusted Domain:
- Custom Parameters: { InstanceURL: PureEngage Cloud URL, Logo: "/webresources/softphon_microsoft.png", Width: 470 }
{{Section
|sectionHeading=Configure softphon_iwsconfigCIFWWE.js JavaScript file |Standalone=No |ComingSoon=No |Status=No |alignment=Vertical |structuredtext=The following procedure explains how to configure the softphon_iwsconfigCIFWWE.js JavaScript file:
- Select the Web Resources Zip File (PureEngageCloudConnectorforCIF_9.0.zip).
- Open softphon_iwsconfigCIFWWE.js: